Litigation Claims Adjuster in Murray, Utah at Bear River Mutual Insurance Company

Bear River Mutual Insurance is seeking an experienced Litigation Claims Adjuster to manage highly complex Personal Lines Auto and Homeowners Liability claims. This role is responsible for the full lifecycle of litigated claims, including thorough investigation, coverage analysis, strategic decision-making, and cost-effective resolution across various jurisdictions. Adjusters in this role are expected to actively shape the outcome of a claim, exercising sound judgment, ownership, and leadership throughout the litigation lifecycle.

Type: Full Time/ Exempt

Location: Murray, UT

• Four-year college degree or relevant work experience preferred; high school diploma or GED required.
• Minimum of three (3) years’ experience handling litigated claims.
• Strong analytical, evaluative, and interpretive skills.
• Excellent written and verbal communication abilities.
• Computer proficiency with the ability to learn new applications.
• Must possess or be able to obtain applicable adjuster licenses.
• This role will be in-office for the first six months, with the potential for a hybrid.

May include climbing, balancing, stooping, kneeling, crouching, crawling and reaching. Physical Strength: Medium Work; Exerting up to 50 pounds. Occasionally, and/or up to 20 lbs. frequently, and/or 10 lbs. constantly. Appraiser is subject to varying inside and/or outside temperatures, which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees). Work is performed both inside and outside, subject to weather. Some local travel.

• Demonstrate proficiency in analyzing coverage, determining liability, and evaluating damages.
• Conduct thorough investigations and apply appropriate insurance principles, statutory requirements, case law, and jurisdictional considerations.
• Retain defense counsel and partner with attorneys to develop clear litigation strategies, action plans, and resolution pathways.
• Actively manage litigation by setting expectations, providing direction, and engaging in meaningful dialogue with counsel.
• Evaluate claims exposures and demonstrate strong negotiation and resolution skills.
• Exercise settlement authority within established limits in alignment with company guidelines.
• Attend mediations, arbitrations, and trials as needed.
• Manage a litigated caseload of approximately 150–250 personal lines auto and homeowner claims.
• Document all pertinent file activity with clear, meaningful, and defensible file documentation.
• Communicate clearly and confidently, including the ability to ask challenging questions and have difficult conversations when necessary.
• Exhibit strong organizational, prioritization, and time management skills while managing a complex caseload.
• Demonstrate adaptability, accountability, and professionalism while contributing positively to a team environment.

This role is best suited for adjusters who:

• Take ownership of strategy, decisions, and claim outcomes.
• Understand their influence and value in driving litigation results.
• Engage critically by questioning assumptions, analyzing risk, and providing clear guidance.
• Partner effectively with defense counsel while maintaining decision-making authority.
• Communicate expectations clearly and follow through consistently.
• Demonstrate strong litigation fundamentals, including attention to detail, accountability, and effective written and verbal communication.
• View litigation management as an active, leadership-driven role rather than a passive oversight function.

Established in 1909, Bear River Mutual is Utah’s oldest and largest personal lines property and casualty insurance company and is headquartered in Murray, Utah. Our long-standing commitment to the Utah market and focus on high-level service have earned the loyalty of customers for more than 100 years.

We offer competitive compensation, comprehensive medical, dental and vision care plans, long-term disability coverage, group term and supplemental life insurance for all full-time employees, along with generous employer contributions to Heath Savings Accounts. Employees are eligible for performance-based bonuses twice per year.

To support long-term financial security, we offer a 401(k) plan with a competitive company match as well as a pension plan. We value work-life balance and offer generous paid time off and company-paid holidays. We also support ongoing learning and development through an education reimbursement program and discounts on Bear River Mutual personal insurance products.

Join our team and be a part of our continued success. Apply now to embark on an exciting career journey with Bear River Mutual!