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Transit Fixed Route Dispatch in Ronkonkoma, New York at Suffolk Transportation Service, Inc.

NewSalary: $57000 - $72000Job Function: Professional ServicesEmployment Type: Full-Time
Suffolk Transportation Service, Inc.
Ronkonkoma, New York, 11779, United States
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Job Description

OVERALL RESPONSIBILITY

Responsible for ensuring on-time performance and optimum equipment utilization. Professionally communicate with Customers, Operators, Dispatchers, and Management team to ensure an effective dispatch operation.
RESPONSIBILITIES
  • Will be held accountable to communicate (Click up) all pertinent information to next level of management
  • Primary Radio Communicators to all drivers regarding their runs and any situations or concerns that may occur during the day
  • All incidents/accidents, breakdowns are communicated through the dispatch to the necessary departments
  • Comprehensive understanding of company policies, county polices and accountability to both
  • Conduct reasonable suspicion training course
  • Responsible for demonstrating safety and providing exceptional customer service
  • Follow Union protocol – following seniority guidelines early starts, day off requests
  • Homeland Security – opening and closing procedures
  • Safety Sensitive job function – will be a part of the Random Drug & Alcohol pool
  • Uniform compliance, hold self-accountable to a high standard for others to follow
  • Maintain professional internal and external relationships that meet company core values
  • Must be an open-minded, problem solver, with the ability to multitask and maintain composure
  • Ability to handle multiple and changing priorities
  • Monitors available, unavailable, inbound, outbound, soon-to-clear vehicles to ensure proper coverage for available business
  • Informs oncoming shift and relief dispatchers, lead dispatchers, operations supervisors of all important information
  • Collaboration in the office is an essential job function, for effective communication and cross training
QUALIFICATIONS
  • Preferred 0 - 2 years’ experience in the Transportation Industry
  • Strong communication skills
  • Ability to prioritize, multitask, and problem solve
  • Strong customer service/support and problem resolution skills required
  • Sensitivity skills, treating the work force with dignity and respect
  • Understands, encourages, and carries out the principles of safety management
  • Experience in a fast-paced, mission-critical environment
  • Strong Working knowledge of Suffolk County geography

Salary Range: $57k - $72K

Job Location

Ronkonkoma, New York, 11779, United States

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