FWS Summer 2026, Voices of Hope Part-Time Receptionist in Lexington, Kentucky at University of Kentucky

High school diploma or equivalent required; associate degree or higher preferred.

Previous experience in a receptionist, administrative, or customer service role.

Experience working in a recovery community or non-profit organization is a plus.

N/A

Work is performed in an office environment with regular use of standard office equipment.

Weekdays between 8:00 am – 5:00 pm. Weekends.

Front Desk Management

• Greet and welcome all visitors and participants with a friendly and positive attitude.

• Answer and direct phone calls, taking messages when necessary.

• Manage the sign-in and sign-out process for visitors and members.

• Provide information about the center’s services, programs, and events.

Administrative Support

• Perform general clerical duties, including data entry, filing, and maintaining office

supplies.

• Schedule appointments and manage the center’s calendar.

• Assist with the preparation of materials for meetings, workshops, and events.

• Handle incoming and outgoing mail.

Participant Support

• Provide information and resources to individuals seeking recovery support.

• Assist with the registration process for new members.

• Maintain confidentiality and uphold the privacy of members and their information.

• Support members in connecting with appropriate services and programs.

Center Operations

• Ensure the reception area is tidy and presentable.

• Monitor and maintain office equipment.

• Assist with event planning and coordination.

• Collaborate with staff and volunteers to ensure smooth operations of the center.

Other Duties

• Stay current local events with the recovery community center.

• Assist with special projects and perform other duties as assigned.

Customer service, flexible hours needed.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.

• Ability to maintain confidentiality and handle sensitive information.

• Empathy, patience, and a non-judgmental attitude towards individuals in recovery.

• A commitment to the mission and values of the recovery community.

• A positive and proactive approach to problem-solving.

• Ability to work both independently and as part of a team.

• Flexibility to adapt to the changing needs of the center.

• Bi-lingual a plus

• Must be 18 or older

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.