Orthopedic DME Specialist in Boulder, Colorado at BoulderCentre for Orthopedics

Job Overview:
Join our team as a DME Specialist and play an essential role in supporting exceptional patient care. In this position, you will work closely with providers and patients to coordinate durable medical equipment (DME) needs, assist with applications and fittings, educate patients on proper use and care of equipment, and manage orders for billing and inventory purposes. You will also collaborate with the DME Manager regarding product evaluations, provider requests, and ongoing inventory needs. This role is key to ensuring patients receive high-quality support and access to the latest advancements in medical equipment and technology.

Department: DME
Reports To: DME Manager
Schedule/Type: Full-Time | Onsite | Hourly
Compensation: $23.00–$27.00 per hour, commensurate with experience
Bonus Eligibility: No

Key Responsibilities

• Fit braces, orthopedic supports, and other durable medical equipment (DME) while ensuring proper sizing, application, and patient comfort.
• Educate patients on the use and care of braces, crutches, canes, walkers, and other mobility devices to support recovery from injury and surgery.
• Work closely with orthopedic providers to support patient care and coordinate DME needs.
• Enter physician DME orders accurately into the Electronic Medical Record (EMR) system and DME inventory portal for billing and inventory tracking.
• Support daily operations of the Orthoshop by providing self-pay DME items to patients and coordinating vendor returns or manufacturer defect issues.
• Collaborate with the DME Manager regarding product evaluations, provider equipment requests, and inventory needs.
• Monitor inventory levels and assist with ordering, receiving, stocking, and maintaining DME supplies and equipment.
• Assist with DME billing activities, including authorizations, claims processing, and denial follow-up as needed.
• Maintain accurate records while ensuring compliance with company policies, billing requirements, and patient confidentiality standards.
• Perform other duties as assigned to support department operations and exceptional patient care.

Qualifications & Requirements

• High school diploma or equivalent required.
• Minimum one year of experience in a healthcare, medical office, physical therapy, athletic training, or related patient care setting preferred.
• Experience with durable medical equipment (DME), orthopedics, physical therapy, athletic training, casting, patient education, or other related healthcare fields preferred.
• Familiarity with musculoskeletal anatomy, orthopedic conditions, fracture care, or rehabilitation practices preferred.
• Strong organizational, communication, and customer service skills.
• Ability to multitask and adapt in a fast-paced healthcare environment.
• Strong attention to detail and problem-solving skills.
• Commitment to maintaining patient confidentiality and providing compassionate, ethical care.
• Proficiency with electronic medical records (EMR) systems and basic computer applications preferred.
• Ability to travel between BoulderCentre for Orthopedics locations as needed.

Company-Paid Benefits

• Basic Life and AD&D Insurance (Guardian)
• 16 days of PTO annually
• 7–7.5 paid holidays annually
• Employee Assistance Program (EAP)
• 401(k) Safe Harbor Contribution

Additional Voluntary Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Short-Term Disability
• Voluntary Life and AD&D Insurance
• Identity Theft Protection
• Legal Coverage
• Optional Protection Benefits, including: Accident Insurance, Hospital Indemnity Insurance, Cancer Care Insurance, Critical Illness Insurance
• 401(k)

Closing Date: Applications accepted ongoing

Boulder Centre for Orthopedics is proud to be an Equal Opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We encourage diverse candidates to apply and welcome the opportunity to build a talented and inclusive workforce. In our recruitment and employment practices, we adhere to applicable federal, state, and local laws, ensuring fairness and inclusivity in all aspects of employment. We value diversity and believe that a diverse workforce enhances our ability to serve our patients and community effectively. All qualified individuals are encouraged to apply, regardless of background or identity.