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Cashier in Winston Salem, North Carolina at Winston Salem Rescue Mission

NewJob Function: Accounting/Finance
Winston Salem Rescue Mission
Winston Salem, North Carolina, 27101, United States
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Job Description

SUMMARY OF POSITION:

Assist WSRM Thrift Store customers by ringing up their purchases, providing excellent customer service and maintaining visual merchandising efforts in the store. Responsible for overseeing the front-end and merchandise displays. Works with customers to resolve customer service issues.

DUTIES AND RESPONSIBILITIES:

Cashier

  • Welcome all customers entering the store.
  • Monitor supply needs for register area:
    • Register supplies
    • Bags for purchases
    • Ministry brochures
  • Accurately ring up sales and receive payment:
    • Cash payment and making change
    • Process credit card payments
    • Maintain needed cash and coin levels throughout shift.
    • Balance the cash drawer with Thrift Store Management at end of shift.
  • Keep shopping carts in designated location.
  • Arrange and maintain store front merchandise displays.
  • Working with Thrift Store Management, assist residents in fulfilling their work assignments.
  • Other duties as requested.

Displays

  • Maintain an organized, clean, and visually appealing sales floor
  • Assist with arranging merchandise displays to highlight featured items and seasonal themes
  • Ensure racks and shelves are fully stocked, sized appropriately, and easy to shop
  • Rotate inventory regularly to keep the store fresh and engaging for repeat customers
  • Follow store guidelines for product placement, signage, and presentation standards
  • Support special displays, promotions, or store events as directed

Customer Service

  • Exhibit a courteous and friendly attitude, offering excellent customer service.
  • Maintain ample level of supplies, receipts, etc. for store operation.
  • Maintain a clean, organized and appealing appearance to the store.
  • Greet every customer warmly and create a welcoming, inclusive shopping environment
  • Provide friendly, helpful assistance with purchases, donations, and general inquiries
  • Actively engage with customers to enhance their shopping experience and support store mission
  • Handle transactions accurately and efficiently while maintaining a positive attitude
  • Resolve customer concerns or direct them to a supervisor when needed
  • Represent the organization’s values through professional and courteous interactions

EDUCATION/EXPERIENCE:

  • High school diploma or GED required
  • 6+ months retail/merchandising experience preferred
  • 6+ months cashier/cash handling experience required.
  • Clover register experience preferred.

SKILLS & QUALIFICATIONS:

  • Committed Christian, able and willing to model servant-leadership and interested in being part of a ministry that ministers to the addicted, poor, and homeless.
  • Effective problem solver with regard to people and things, able to offer effective solutions while remaining calm, respectful and compassionate.
  • Good cash handling skills, high degree of accuracy and able to handle reconciliation responsibilities as assigned.
  • Safety conscious with a strong knowledge of retail operation and merchandising.
  • Works well with others, able to teach and train “on the job” while completing required duties.
  • Excellent manual dexterity, good eye-hand coordination
  • Able to work with people in varied circumstances related to addiction; including recovery and mental illness and to treat individuals with dignity and respect in all situations.
  • Good organizational skills
  • Visual merchandising experience is a plus
  • Must be honest, have integrity and a strong work ethic
  • Valid North Carolina driver’s license

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

  • The majority of this position requires work indoors, with a homeless/street population.
  • In good physical health with good eye-hand coordinator and gross motor skills.

Standing: Continuously

Lifting: Frequently, up to 50 lbs.

Climbing: Occasionally

Walking: Frequently

EQUIPMENT/TOOLS USED:

  • Cash register
  • Computer
  • Internet
  • Phone
  • Pricing gun

Job Location

Winston Salem, North Carolina, 27101, United States

Frequently asked questions about this position

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