IT Business Analyst in Norfolk, Virginia at Commonwealth of Virginia

The Opportunity:

A dedicated Business Analyst is essential to ensure that our back-office platforms, such as finance, HR, procurement, and other operational systems, are fully optimized to support organizational efficiency and strategic growth. As we begin to focus on these systems and continue to expand them in complexity, the lack of a focused analyst leads to fragmented processes, unclear requirements, and increased risk during system enhancements or integrations. A Business Analyst will provide the critical link between operational stakeholders and IT, translating business needs into clear system requirements, improving end-to-end workflow design, and ensuring data integrity across platforms. This role will streamline business systems processes, reduce manual work, minimize system errors, and ensure that technology investments deliver measurable improvements in accuracy, productivity, and compliance.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong skills in eliciting, documenting, and validating business and functional requirements.

• Ability to translate complex business needs into clear, actionable specifications for technical teams.

• Experience working with back office platforms (ERP, HCM, procurement systems, financial applications).

• Proven ability to map, analyze, and redesign end to end business processes across finance, HR, procurement, and other operational functions.

• Experience identifying inefficiencies and proposing data driven improvements that reduce manual work and streamline workflows.

• Strong ability to partner with business units, understand operational challenges, and communicate solutions in both technical and non technical terms.

• Skilled in facilitating workshops, gathering feedback, and aligning stakeholders around business process improvements.

Education

Bachelor’s degree in related field.

Licenses, Certifications, and Credentials

Valid driver’s license; Transportation Worker Identification Credential are required.

Work Experience

2-4 years in IT - preferably cross functional role.