ACCESS MANAGER in Quakertown, Pennsylvania at Resources for Human Development

The Access Manager provides leadership and oversight of the admissions, intake, and billing functions for program participants in accordance with funding requirements, regulatory standards, and organizational policies. This role ensures compliance, operational efficiency, and revenue integrity while supporting clients, staff, and leadership in maintaining high-quality access to care.

The Access Manager plays a critical role in safeguarding confidential information, ensuring eligibility coverage, and supporting the initial stages of Revenue Cycle Management.

• Lead and oversee the full admissions and intake process.

• Ensure timely and accurate completion of intake assessments.

• Monitor workflow efficiency and continuously improve intake procedures.

• Oversee participant eligibility applications through County Mental Health Services.

• Maintain full compliance of billing processes across all funding sources.

• Oversee the initial stages of Revenue Cycle Management.

• Ensure billing procedures remain compliant with contractual and regulatory standards.

• Support clients with billing, benefits, and financial inquiries as needed.

• Ensure HIPAA compliance and protection of confidential client information.

• Maintain credentialing compliance and documentation required by funding contracts and regulatory agencies.

• Prepare intake and billing systems for audit readiness.

• Directly supervise intake and billing staff.

• Review and approve bi-weekly payroll for direct reports, if applicable.

• Train new and current staff on admissions, billing procedures, compliance standards, and EHR systems.

• Promote professional communication and adherence to organizational values.

• Bachelor’s Degree or equivalent combination of work experience, specialized training, or healthcare billing/intake certifications.

• Minimum of three (3) years of experience in healthcare intake, admissions, or billing.

• Experience in behavioral health, mental health, or healthcare services preferred.

• Experience with Electronic Health Record (EHR) systems required.

• Strong knowledge of healthcare billing and revenue cycle processes.

• Understanding of HIPAA and confidentiality regulations.

• Effective professional communication skills.

• Strong organizational and process improvement abilities.

• Ability to manage multiple funding and regulatory requirements.

• Commitment to organizational values and mission-driven service delivery.

This role offers the opportunity to lead a critical access function within a mission-driven healthcare organization. The Access Manager directly impacts client access to services, revenue integrity, and regulatory compliance while helping ensure high-quality care delivery.

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.