Transportation Coordinator (Full-Time) in Canaan, Connecticut at Mountainside Treatment Center

About the Position:

As a Transportation Coordinator, you will play an essential role in supporting client care and access to treatment by providing safe, reliable, and compassionate transportation services. This position serves as a key point of contact for clients during admissions, appointments, and recovery-related activities, helping to ensure a positive and professional experience from the moment they enter our care.

The ideal candidate is safety-focused, dependable, and committed to delivering exceptional customer service. In this role, you will coordinate and provide transportation for prospective and current clients, assist with logistical needs, and serve as a positive representative of the organization while maintaining compliance with all federal, state, and accreditation standards.

Schedule:

Monday - Friday: 9:00 am - 5:30 pm with flexibility to work additional hours as needed

Your Role:

• Comply with all federal, state and accreditation regulatory requirements.
• Must drive safely and without incident
• Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
• Test vehicle equipment such as lights, brakes, horns or windshield wipers, to ensure proper operation.
• Coordinate with Client Services team to arrange pickup and transport of new admissions, current clients or groups on an as-need or scheduled basis.
• Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
• Complete accident reports when necessary.
• Perform errands such as delivering or picking up mail and packages.

Qualifications:

• High School Diploma or Equivalent - Required
• Valid Driver's License and Clean Driving Record - Required
• 1 year experience in a customer service setting - Preferred but not Required
• Strong interpersonal skills - Required

Compensation:

The base rate of pay for this position is $18.00 - $21.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.