Product Marketing Manager in Vancouver, British Columbia at Open Point

Product Marketing Manager

Location: Vancouver (Hybrid)
Reports to: Head of Marketing

About Open Point

Open Point brings together stakeholder and community engagement into one seamless platform. Our software equips state and local governments, public infrastructure departments, and private infrastructure providers with the tools to manage complex stakeholder environments, meet consultation and regulatory requirements, and run transparent engagement processes.

The platform enables teams to gather meaningful input at scale, understand community sentiment, and turn engagement data into clear insights.

By connecting input to insights to impact, Open Point helps organisations make more informed decisions, strengthen relationships with stakeholders, and deliver better outcomes for the communities they serve.

Today, hundreds of organisations across Australia and North America rely on Open Point to run transparent, compliant, and data-driven engagement.

About the role

We’re looking for a Product Marketing Manager to act as the bridge between Product, Marketing, and our customers. This role will help bring new features and product improvements to market, ensure customers understand and adopt them, and keep our teams informed on market and competitor trends.

Reporting to the Head of Marketing, you’ll work closely with Product, Customer Success, and Sales to translate product capabilities into clear messaging, training, and go-to-market plans.

What you'll do

• Lead go-to-market planning and execution for product and feature launches.
• Develop clear product messaging and positioning that communicates customer value.
• Manage and improve the customer training and enablement portal, including tutorials, release updates, and educational content.
• Partner with Product to ensure customer feedback and insights inform messaging and roadmap discussions.
• Monitor competitive landscape and market trends, maintaining competitor intelligence and internal battlecards.
• Support Sales and Customer Success with product materials, feature explainers, and training.
• Help ensure customers are informed, excited, and equipped to get the most from new product releases.

• 8–10 years of experience in Product Marketing, Product Management, or similar roles in a B2B SaaS company.
• Experience launching and marketing software features or products.
• Strong ability to translate technical features into clear customer value.
• Experience working cross-functionally with Product, Marketing, Sales, and Customer Success teams.
• Experience in GovTech, CivicTech, or public sector technology is highly desirable.

• Someone who thrives in a fast-paced environment and enjoys building things from the ground up.
• A curious, proactive problem solver who takes ownership and drives initiatives forward.
• A team player with a positive, kind, and collaborative attitude.

• Paid birthday leave annually
• Professional development reimbursement
• Annual wellness reimbursement
• One-off home office allowance
• Generous paid parental leave options
• Company-sponsored health insurance

The target salary range for this role is $100,000 - $130,000 CAD.

At Open Point, we believe that diversity drives success. We are an equal opportunity employer that provides a safe and supportive environment where everyone and anyone can grow. If you require any accommodations or adjustments to participate in the recruitment process, please let us know by including your request in your application.