Appointment Setter in Houston, Texas at MT. Angel Fire District

# Appointment Setter
**Employment type:** Full time
**Location:** MT. Angel Fire District
**Business address:** Houston, TX 77002

## About the role

We’re looking for a reliable, organized Appointment Setter to help connect prospective customers with the right team members. In this full-time role, you’ll respond to inquiries, reach out to potential customers, and schedule appointments. You’ll help make each interaction clear and welcoming while keeping accurate records of your work.

This position is a good fit for someone who communicates well, follows up consistently, and enjoys helping people take the next step. You’ll receive guidance on the company’s services, scheduling process, and customer communication standards.

## What you’ll do

- Contact prospective customers by phone, email, or other approved channels.
- Respond to inquiries and explain the next steps in the appointment process.
- Ask relevant questions to understand a person’s needs and route inquiries appropriately.
- Schedule, confirm, and update appointments using the company’s scheduling tools.
- Follow up on missed appointments or unanswered inquiries according to established procedures.
- Keep customer details and contact history accurate and up to date.
- Coordinate with team members to share appointment details and flag questions that need additional support.
- Meet reasonable activity and scheduling goals while prioritizing clear, respectful communication.
- Protect customer information and follow company policies.

## Requirements

- Strong verbal and written communication skills.
- Reliable organization and attention to detail.
- Comfortable speaking with people by phone and using email or messaging tools.
- Ability to learn scheduling software and follow documented processes.
- Consistent follow-through and a professional, customer-focused approach.
- Previous appointment-setting, customer service, or sales support experience is helpful, but not required.

## Schedule

This is a full-time position. Specific working hours, days, and any remote or on-site expectations will be shared during the hiring process. The location and business address provided are different, so please confirm the primary worksite and travel expectations with the employer.

## Salary and benefits

Salary or hourly pay has not been provided. Compensation, eligibility for incentives, and pay frequency can be discussed during the hiring process. Benefits have not been specified; ask the employer about available health coverage, paid time off, retirement plans, and other benefits.