Inside Sales Representative at Sulzer USA Inc. – Pasadena, Texas

Responsibilities:

• Manage and develop assigned “House Accounts.”
• Order acknowledgments – create and send to the customer as required.
• Coordinate intercompany projects and transactions – communications, project management, invoicing support as required.
• Project related communications (status updates, milestone communications, etc.) – Customer/ ASM/ Operations where required.
• Support ASM in facilitating customer visits where required (including witness test runs, TDI review, etc.)
• Coordinate quote funnel management in D365 activities – dates, status updates, revisions.
• Support development of sales process SOP’s and document templates
• Salesforce and D365 admin tasks – inactive customer accounts, house account related contacts, etc.
• Participate in weekly production/ WIP meetings – coordinate and communicate sales related actions as required.
• Coordinate commercial tasks of customer motor storage – quotes, PO’s, customer documentation where required.

Requirements and skills:

• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Fluent in reading and speaking both English and Spanish
• Ability to multi-task, prioritize, and manage time effectively.
• Required to work in the office including overtime as required.
• Required to work flexible and to respond to client emergencies.
• Minimum BA/BS degree or equivalent in engineering or business a plus
• Computer skills including email, internet, data entry and MS Excel
• Experience working with Salesforce.com or similar CRM would be a plus.
• Working knowledge of services of industrial rotating equipment would be a plus.