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Office Manager in Hinesville, Georgia at St. Josephs Candler

Job Function: Admin/Clerical/Secretarial
St. Josephs Candler
Hinesville, Georgia, 31313, United States
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Job Description

  • Position Summary
    • Manages all aspects of the medical practice. Stays abreast of all State and Federal rules & regulations, as they relate to the clinical and administrative segments of the practice. Functions as practice liaison to the St. Joseph's/Candler Physician Practice Management Corporation. Responsibilities include staff management, schedule coordination, financial reporting and accountability.
  • Education
    • Bachelors of Management - Preferred
    • Associates of Management - Preferred
  • Experience
    • 3-5 Years Medical Practice Operations - Required
    • Minimum of 3 years supervisory experience.
  • License & Certification
    • None Required
  • Core Job Functions
    • Audits scheduling and reporting to ensure accurate performance. Ensures requests for standard changes are completed in a timely manner including provider reschedules and No Show reports for practices. Collaborates with administration with regard to department growth, call volumes and workflow changes needed to optimize department performance to ensure excellence in quality and patient care.
    • Hires, trains, counsels, disciplines and terminates staff as needed. Responsible for updating co-worker files such as performance evaluations, clinical competencies, job descriptions, organizational chart, net learning module and site orientations. Ensure system and HR policies and procedures are adhered to in all assigned practices.
    • Hires, trains, counsels, disciplines and terminates office support staff. Completes change request/posting requests as needed. Responsible for approving staff payroll each pay period.
    • Develops strong, collaborative relationships with MGM practice managers to ensure scheduling needs are met. Participates with staff in scheduling appointments when under or short-staffed in the department. Works directly with administration, practice managers, IS and department staff to implement policies/controls to ensure highest levels of customer service and scheduling accuracy.
    • Ensures practice is achieving goals and objectives set by MGM administration. Assists MGM administration in developing operational targets.
    • Reviews and monitor financial and operational metrics to ensure that goals and objectives are achieved. Implements corrective actions when metrics are below targets.
    • Implements programs and services to improve patient satisfaction. Works with physicians to achieve growth of practice. Addresses all patient concerns and issues.

Job Location

Hinesville, Georgia, 31313, United States

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