Property Manager at SHP Management Corp – Haverhill, Massachusetts

POSITION SUMMARY

The Property Manager oversees all functions of the property, including supervision of staff, handling tenant communications, performing annual certifications, TRACS submission, REAC inspection preparation and managing the A/R process. The Property Manager is directly supervised by the Senior Property Manager of their region.

ESSENTIAL FUNCTIONS

Duties may include, but are not limited to the following areas:

• Recommends and carries through the eviction process when necessary and approved by the senior manager in conjunction with the main office.
• Prepares property for annual compliance audits performed by internal site staff, auditors, and state agencies
• Implements the SHP EIV policy and follows through with completion of required monthly and quarterly reports as well as resolution of any EIV discrepancies
• Collects and records rent and follow‑up on delinquencies.
• Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.
• Submits monthly vouchers to HUD through TRACS and assists with resolution of payment discrepancies.
• Conducts initial, interim and annual certifications to comply with HUD.
• Conducts regular inspections of common areas and tenants’ units.
• Conducts preparation for HUD REAC inspections; identify items that require improvement.
• Responsible for all aspects of tenant certification, selection, recertification and applications.
• Maintaining the Wait List according to HUD and SHP specification.
• Preparation and completion of records and files and any other reports required for the property by the main office and/or state agency.
• Coordination of tenant move‑ins and move‑outs in a timely manner.
• Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.
• Handles tenant complaints and following up in a timely manner.
• Holds tenant meetings when necessary for informational, educational or any other pertinent purpose.
• Assists main office with the preparation of the annual budget.
• Coordinates with maintenance supervisor the purchase of supplies and/or other approved items.
• Responsible for all clerical duties associated with this position and oversight of clerical staff.
• Oversees the well being of the property.

MANAGEMENT DUTIES

• Hire new staff for administrative and maintenance positions available.
• Supervision of contract maintenance on site.
• Train and support staff.
• Prepare all performance reviews including salary increase recommendations.
• Prepare Performance Improvement Plans, Discipline and Terminations.

QUALIFICATIONS: SKILLS & ABILITIES

• Bachelor’s Degree preferred.
• Three to five years Project-based Section 8 or tax credit experience.
• COS, AHM, or ARM designation desired.
• Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software required
• The Candidate must be able to work effectively as a member of a diverse team.
• Ability to accept responsibility and account for his/her action
• Trait of being dependable and trustworthy
• Ability to utilize available time to organize and complete work within given deadlines
• Ability to work at a sustained pace and produce quality work

PHYSICAL ABILITIES

Lift/Carry, Push/Pull

Stand 12 lbs. or less (F)

Walk 11-20 lbs. (F)

Sit 21-50 lbs. (O) 26-40 lbs. (O)

Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N)

Reach Outward/Above Shoulder (F) over 100 lbs.(N)

Climb (N/A)

Crawl (O) up to 33% of time

Squat/Kneel (F) up to 66% of time

Bend (C) more than 66% of time