Dental Office Manager in Toledo, Ohio at Dental Excellence Group

The practice has six core values; a teamwork focus, a patients first mentality, with the patients’ comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients and doing the right thing, even if it means correcting our mistakes. We also value being your best, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.

We are seeking an experienced Dental Office Manager to lead and support one of our growing practices. This is a key leadership role for someone who thrives in operations, team leadership, and delivering an exceptional patient experience.

Prior dental office experience is required.

• Foster a supportive work environment that reflects the Dental Excellence Group's core values and engages the team in initiatives that promote the company vision and growth.
• Support productive patient scheduling and treatment acceptance processes, and assist in managing collection procedures, including over-the-counter collections and timely insurance billings.
• Aid in managing the office within budgetary guidelines for controllable expenses, including production and labor costs, while monitoring supply and maintenance expenses.
• Assist in hiring, managing, and developing a capable team focused on delivering exceptional patient care, providing guidance and support in their daily roles.
• Ensure that staff adheres to new patient scheduling protocols and actively participates in marketing campaigns/events to enhance patient engagement and satisfaction.
• Regularly coordinate the maintenance of office facilities, equipment, and technology to ensure a well-functioning environment.
• Ensure that administrative tasks, including reporting statistics and other relevant data, are performed accurately and in a timely manner.
• Assist in ensuring that the practice complies with government regulations and company policies and that all personnel adhere to established procedures.

• Strong dental office management experience
• Knowledge of dental insurance, ADA codes, and financial coordination
• Confident leadership skills with a passion for team development
• Highly organized, proactive, and solution-oriented mindset
• Excellent communication skills with professionalism and empathy
• Commitment to exceptional patient care and operational excellence

Dental Excellence is more than a workplace. We believe in growth, leadership development, and creating opportunities for our team to thrive. When you join us, you become part of a driven, supportive organization where your leadership makes a real impact on patients, teams, and practice success.

Every day is an opportunity to change the way America thinks about dentistry!