Patient Meal Call Ctr Operator at Parkview Health – Fort Wayne, Indiana

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The Nutrition Service department is looking for top talent and your career development is extremely important.  Upon hire you will automatically be enrolled in the Nutrition Services Career Path which allows you to experience unique learning and skill development opportunities.  Complete the entire Career Path and you can earn an additional $3.50 per hour.

Summary

This position takes all incoming calls from patients calling in to order their breakfast, lunch, or dinner. It will be a lot of interaction over the phone and assisting patients pick out their meal. Provides patient nutrition service responsibilities such as meal and supplement ordering utilizing department diet software program: along with, duties that include supportive department roles such as patient meal delivery, production and quality assurance.

Education

High school diploma/GED preferred

Experience

Minimum of 2 years experience in call center setting, hospitality services, or customer service preferred. Previous experience in nutritional services in a medical or hospital setting preferred

Other Qualifications

Must be 16 years of age. Must be able to lift 40 pounds. Must have excellent verbal and written communication skills. MS Office proficient. Demonstrates ability to multi-task and work independently using critical thinking skills. Must be able to use departmental equipment, as outlined by the department. Must be able to demonstrate general computer skills.