Amazon Operations Specialist at United Sports Brands – Fountain Valley, California

SUMMARY OF POSITION:

The Amazon Operations Specialist is responsible for managing the operational backbone of the Amazon business, ensuring products remain in stock, shipments flow smoothly, and all FBA processes run efficiently. This role requires a detail-oriented, analytical problem-solver with deep knowledge of Seller Central and Amazon operational workflows.

ESSENTIAL FUNCTIONS:

FBA Replenishment & Inventory Management

• Plan and execute regular FBA replenishment to maintain healthy stock levels across fulfillment centers.
• Work with Analyst to track sell-through rates, demand forecasts, and lead times to determine optimal reorder quantities.
• Prevent out-of-stock situations through predictive planning and proactive replenishment strategies.
• Manage stranded inventory

FBA Shipments & Logistics Coordination

• Create, manage, and reconcile FBA shipments within Seller Central, ensuring compliance with Amazon’s packaging and labeling requirements.
• Coordinate shipments with 3PLs, carriers, and freight forwarders; resolve exceptions or delays.
• Track all shipments from origin to FC delivery and escalate receiving or check-in issues when needed.

In-Stock & Capacity Monitoring

• Monitor real-time stock levels, inventory health, and storage utilization across Amazon FCs.
• Track Amazon storage limits (IPI score, capacity monitor) and develop strategies to stay within thresholds.
• Maintain balanced inventory to avoid stockouts, excess aged inventory, or storage overages.

FBA Pricing & Fee Management

• Track FBA fees, including storage, fulfillment, weight/size fees, and overage charges.
• Support pricing updates and ensure accurate price changes in Seller Central.
• Monitor pricing errors, suppressed listings, and automated pricing behaviors.
• Identify opportunities to improve profitability through fee optimization.

Packaging, Compliance & Operational Standards

• Ensure all products meet Amazon packaging, prep, and labeling requirements (FNSKU, carton size, expiration dating, hazmat, etc.).
• Perform periodic audits to ensure prep workflows meet Amazon’s standards.
• Review compliance notifications and resolve issues such as hazmat reviews, dimension disputes, or restricted product flags.

Shipment Tracking & Issue Resolution

• Monitor tracking updates, carrier exceptions, and late deliveries.
• Communicate with Amazon Seller Support to resolve shipment discrepancies, lost inventory, or check-in delays.
• Maintain logs of recurring operational issues and implement solutions to reduce future occurrences.

Inventory Health & Reporting

• Track inventory age, stranded inventory, excess and slow-moving units.
• Produce weekly inventory health reports with recommendations for liquidation, removal orders, or price adjustments.
• Monitor IPI score trends and implement strategies to improve operational efficiency.

Cross-Functional Collaboration

• Work closely with operations, supply chain, marketing, and merchandising teams to ensure smooth product flow and accurate listing availability.
• Partner with finance to reconcile inbound inventory, FBA fees, and warehouse invoices.
• Communicate operational risks, shipment statuses, and stockouts proactively to internal stakeholders.

• Other duties as assigned.

POSITION SPECIFICS:

• This is a full-time position
• Typical work hours and days are Monday – Friday, 8:30 a.m. to 5:00 p.m.
• This position is based out of the Fountain Valley, CA office
• No travel is expected for this position.
• This position requires in-office attendance at least 4 days per week (subject to increase in future).

PAY TRANSPARENCY

• The Company is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.
• The salary range for this role in Fountain Valley, CA is $85,000.00 – $90,000.00.
• In addition, you may be eligible for additional compensation, such as a bonus. Employees may also be eligible for a wide range of other benefits, including health & wellness benefits, retirement, time off, employee discounts, and others.

SUPERVISORY RESPONSIBILITIES:

• This position does not have any leadership requirements and/or responsibilities.

REQUIRED EDUCATION & EXPERIENCE:

• 2–4+ years of experience working with Amazon Seller Central or FBA operations.
• Strong understanding of FBA workflows, inventory management, and shipment creation.
• Experience working with 3PLs, freight forwarders, or domestic/international carriers.
• Strong analytical skills with expertise in Excel or Google Sheets.
• Excellent attention to detail and ability to manage multiple operational tasks simultaneously.
• Familiarity with forecasting and demand planning tools is a plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Candidate must be able to successfully perform the essential functions of this job with ability to: be in a stationary position 50% of the time; occasionally move about inside the office to access fine cabinets, office machinery (such as a calculator, copy machine, printer, etc.); constantly operate a computer; occasionally ascend/descend stairs; constantly position self to maintain files in file cabinets; the ability to communicate information and ideas so others will understand; must be able to exchange accurate information in these situations; the ability to observe details at close range (within a few feed of the observer); and frequently move boxes weighing up to 15 pounds across office for various needs. Ability to work in outdoor weather conditions if projects/opportunities arise. The noise level in the work environment is usually moderate.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Reasonable accommodations may be offered to enable individuals with disabilities to perform the essential functions. The requirements listed are representative of the knowledge, skill, and/or ability required.

United Sports Brands is an Affirmative Action and Equal Employment Opportunity (EEO) employer.