Customer Service Consultant at Dalton Collision Inc – Knoxville, Tennessee

Dalton Collision is looking for a friendly, organized, and customer-focused Customer Service Consultant to join our team!

What You’ll Do:

Greet and assist customers in person and over the phone
Help provide customer quotes and capture new jobs
Guide customers through the repair process from drop-off to delivery
Support estimators with vehicle check-ins, photos, and documentation
Coordinate rentals and customer transportation
Communicate repair updates clearly and consistently
Deliver an excellent customer experience every step of the way

What We’re Looking For:

Strong communication and people skills
Ability to multitask in a fast-paced environment
Detail-oriented and dependable
Customer service experience (automotive is a plus, not required)

Why Work With Us?

Team-oriented, family-style environment
Growth opportunities
Competitive pay

If you enjoy helping people and want to be part of a high-quality collision repair team, we’d love to hear from you!