Service Technician at PREMIER HOME PROS LLC – Brunswick, Ohio

Job Title: Service Technician

Position Overview:

The Service Technician is responsible for installing, maintaining, and repairing equipment or systems to ensure optimal performance and customer satisfaction. This role involves troubleshooting issues on-site or remotely, providing technical support, and ensuring all work meets company standards and safety regulations.

The ideal candidate is hands-on, detail-oriented, and committed to delivering high-quality service. This position requires effective communication skills and the ability to work independently or as part of a team in a fast-paced environment.

Key Responsibilities:

• Perform service and warranty work in the field.
• Manage standard work for daily proficiency and effectiveness.
• Inspect Installation.
• Overall responsibility for quality and cost-effective installations.
• Develop high level efficiencies and effectively close out business.
• Monitor installers quality of work in field.
• Build relationships in the field.
• Participate in management staff meetings to communicate and receive information.
• Manage delivery schedule in coordination with the general contractors.
• Drive to customer sites to manage the installation from installation to completion.
• Other duties as assigned.
• Must be able to lift and move up to 50 pounds.

Qualifications:

• Extensive Bathroom experience
• Extensive plumbing experience
• Results-oriented. Strong problem-solving skills.
• Ability to manage process.
• Action-oriented.
• Effective communication skills.
• Ability to work in a fast-paced, high-growth, and rapidly changing environment.
• Ability to read project plans and drawings.
• Excellent oral and written communication and organizational skills.

What We Offer:

• Competitive salary!
• Opportunities for professional development and career advancement.
• A supportive and inclusive work environment.

Benefits:

• Health Coverage: Medical, Dental, and Vision Insurance.
• Pet Insurance: Available with enrollment in medical coverage.
• Employee Assistance Program (EAP): Support for personal and professional challenges.
• Paid Time Off (PTO): Generous paid time off and holidays.
• Life Insurance: Coverage for employees, spouse, and children.
• Disability Coverage: Short-Term Disability (STD) & Long-Term Disability (LTD).
• Company-Paid Life Insurance: Term Life/AD&D insurance ($25,000).
• Employee Discounts: Discounts on travel, services, and products.
• Wellness Programs: Support for your physical and mental well-being.
• Professional Development: Opportunities for career growth and skill development.