Parts and Warranty Administrator in Brea, California at Marvel Refrigeration

We are currently looking for an entry level Parts and Warranty Administrator with experience preferably in a manufacturing environment. Jade Range is a custom manufacturer, interfacing with high end commercial customers, where accurately entering highly engineered commercial equipment is our number one priority.

Ideal Candidate

· Worked with Microsoft Outlook and experience with high volume emails

· Proactive with the ability to operate with minimal supervision

· An achiever with great attention to detail and an inquisitive mind.

· The ability to follow directions, follow through and follow up

· Customer-centric personality that is consistently friendly, positive and exhibits a high level of patience

Duties and Responsibilities

· Answering in-bound phone calls and emails for our technical support department

· Answering product questions

· Interfacing with our warranty system to properly track issues.

· Entering Parts Orders

Requirements

· A great can-do attitude with the patience to teach and empower others

· Communicative with excellent verbal/written communication skills

· Interest in learning about commercial equipment and troubleshooting

· Strong analytical and problem-solving capabilities

· Detail oriented with attention to detail is a must

· Ability to multitask and learn new material quickly

Hourly Rate $20-$22 per hour DOE

SHIFT: M-F 7AM- 3:30PM

OT may be required on occasion.

Supervisory Responsibilities: None

Education and Experience:

High school diploma preferred

US work authorization (Required)