Superintendent in New York, New York at MIDWAY LIVING INC
Job Description
Job Title: Superintendent
Reports to: Director of Facilities and Maintenance
Department: Maintenance
Location: Giles – 130 E 39th Street New York, NY 10016
Pay Range: $70,000 – $75,000 per year [commensurate with experience]
Benefits: Medical/Dental/Vision
401K
PTO/Vacation Days
FLSA Status: ❒ Exempt
Job Type❒ Full-time
COMPANY OVERVIEW
Since 2016 Midway Living, Inc. ("Midway") has been a catalyst for transformative change in the lives of homeless families, empowering them to discover their inherent strengths and to chart a path out of homelessness, allowing them to redefine their narratives and lead lives of purpose.
JOB OVERVIEW
The Superintendent is a key leadership role responsible for overseeing the day-to-day operations, maintenance team, and safety of a residential or commercial facility. Acting as the primary point of contact for all building-related matters, the Senior Superintendent ensures that the property remains clean, functional, and compliant with all health, safety, and regulatory standards.
This role involves supervising and evaluating maintenance and custodial staff, coordinating the delegation of repairs and repair schedules, managing vendor relationships, and responding promptly to urgent maintenance issues. The Senior Superintendent also monitors building systems—including HVAC, plumbing, and electrical—to proactively address potential problems and minimize service interruptions.
In addition to technical expertise, the position requires strong organizational and communication skills to effectively liaise with tenants, property management, and external partners. The ideal candidate is strategic partner to the maintenance team, detail-oriented, and capable of managing multiple teams and priorities in a fast-paced environment.
EXPECTATIONS OF ALL EMPLOYEES
The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement.
ESSENTIAL JOB FUNCTIONS
- Supervise maintenance and custodial staff to ensure a safe, clean, and dignified living environment for all residents.
- Coordinate the routine inspections of apartments, common areas, and building systems to proactively address maintenance needs and health/safety issues.
- Coordinate handymen repairs across plumbing, electrical, HVAC, and general building infrastructure, prioritizing urgent resident concerns.
- Coordinate with case managers, social services staff, and security personnel to support housing stability and respond sensitively to resident needs.
- Maintain accurate records of work orders, inspections, and compliance-related activities in alignment with supportive housing regulations.
- Oversee inventory and procurement of supplies and ensure vendor and contractor work meets quality, safety, and agency standards.
- Balance a 75% managerial to 25% hands-on workload
- And all duties assigned
EDUCATION & CERTIFICATION
- Experience in maintenance and operations at homes shelters preferred
- OSHA
LANGUAGES
- Bi-lingual required; English & Spanish
- Must be able to communicate in English and Spanish at a fluent or native capacity
- Must be able to give instructions, verbal or written to the maintenance staff in both English and Spanish
QUALIFICATIONS & PREFERRED SKILLS
- Ability to effectively interact with facility staff and clients
- Professionalism
- Attention to detail
- Communication skills
- Time management
- Bilingual English & Spanish
Physical & Environmental Requirements
- Ability to lift, push, and carry up to 50 lbs. regularly
- Frequent standing, walking, bending, kneeling, and crouching for extended periods
- Ability to climb stairs and ladders as needed for maintenance tasks
- Dexterity to operate cleaning equipment, tools, and minor repair tools
- Ability to withstand prolonged exposure to cleaning chemicals and other maintenance-related substances
- Capable of working in various posters (e.g., reaching overhead, working in tight spaces).
- Exposure to various weather conditions (if required to work outdoors or assist with exterior maintenance).
- Work in environments with dust, dirt, odors, and cleaning agents.
- Potential exposure to biohazardous waste or bodily fluids while maintaining cleanliness.
- Work in high-traffic areas with frequent interaction with staff, residents, and visitors.
- Possible noise exposure from equipment, alarms, or facility operations.
- Fast-paced and physically demanding work setting.
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