Team Lead - Dermatology at AA OBGYN PLLC – Austin, Texas

Purpose: Responsible for the overall management of daily operations including, but not limited to, managing clinical staff and schedules as well as supervising and developing employees.

Responsibilities:

• Performs all duties in accordance to established policies, procedures, and guidelines.
• Provides timely and progressive counseling aimed at correcting employee performance problems.
• Provides timely and tailored training, feedback, and constructive criticism to improve and expand upon employees’ technique and knowledge; participates in the performance appraisal process of employees by maintaining notes on individual employees throughout the year and constructing fair, effective, unbiased, and factual performance comments at 45 day, 90 day, and Annual evaluations.
• Oversees the day-to-day operations of the department.
• Develops and implements policies and directives.
• Monitors supply ordering and expenses.
• Makes purchasing decisions based on need and budgetary constraints.
• Attends monthly practice Lead meetings.
• Ensures thorough/effective dissemination of information to staff (via meetings, memos, emails, etc.) to maintain open lines of communication and keep staff up to date on business or practice changes.
• Serves as a subject matter expert on Athena, Booker and EMA systems.
• Leads and motivates staff while continuously improving leadership skills.
• Assists in interviewing and hiring of new employees in conjunction with Physician and HR.
• Responsible for appropriately staffing clinical employees, ensuring adjustment of schedules in accordance to needs. Filling in as needed.
• Handles scheduling conflicts with clinic hours, surgical procedures, and meetings.
• Tracks and corrects time for employees (monitoring time clock usage). Applies PTO for all employees based on their requests.
• Assists in the development and implementation of nursing programs related to industry trends.
• Develops and monitors operational manual ensuring protocols are up to date in conjunction with Physician.
• Serves as a liaison between the business office and the Physician.
• Assists Clinical Operations Manager and Physician as needed.
• Cultivates an environment of teamwork.
• Promote quality patient care and customer satisfaction.
• Perform other duties as assigned.

Skills, Education, & Experience:

• Minimum 3 years of experience, dermatology experience is preferred.
• Knowledge of professional clinical, regulations and practices to give and evaluate patient care.
• Knowledge of common safety hazards and precautions to establish and maintain a safe work environment.
• Possesses a high degree of personal integrity and professionalism.
• Excellent communications skills.
• Must have basic computer knowledge.
• Must be able to work a flexible schedule.

Physical/Mental Abilities:

• Ability to maintain quality control standards.
• Ability to handle high patient volume.
• Ability to react calmly and effectively in emergency situations.
• Ability to work well in a team environment.
• Must be able to stand for long periods of time and perform other physical demands including walking, reaching, bending, and lifting.
• Ability to lift up to 50 lbs. is required.
• May require ability to climb ladder to retrieve and file patient medical records, and store supplies.
• Must be able to handle difficult situations in a professional manner and maintain confidentiality.