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What is the role of a Associate Director, Process Improvement at Jobgether?

The Associate Director, Process Improvement position at Jobgether is a Full-time or part-time position opportunity in the Executive/Management field.

Where is this Associate Director, Process Improvement job located?

United States, Other / Non-US, United States

What type of employment is offered for this Associate Director, Process Improvement role?

Full-time or part-time position

What is the expected salary for this Associate Director, Process Improvement job?

Compensation will be discussed during the hiring process.

Associate Director, Process Improvement job near me in United States, Other / Non-US at Jobgether

Associate Director, Process Improvement

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Associate Director, Process Improvement in the United States.

This is an exciting opportunity for a strategic and operational leader passionate about improving healthcare delivery through process optimization and cross-functional collaboration. In this role, you will lead high-impact initiatives focused on enhancing care management and utilization management workflows while supporting quality, compliance, and member outcomes. You will work closely with clinical, operational, and technology teams to design scalable solutions that streamline processes, improve efficiency, and strengthen organizational performance. The position offers strong visibility across the organization and the opportunity to influence enterprise-wide operational improvements in a dynamic, matrixed healthcare environment. Ideal candidates are analytical, collaborative, and highly organized professionals who can translate complex clinical and operational needs into practical process solutions. This remote role also provides opportunities to engage directly with leadership teams and contribute to meaningful healthcare transformation initiatives.

Accountabilities:

Lead the strategic planning and execution of process improvement initiatives supporting clinical health services, care management, and utilization management operations.
Serve as a key liaison between Clinical Health Services, IT, and Operations to align workflows, systems, and operational priorities.
Guide teams in prioritizing initiatives, defining execution plans, and delivering complex cross-functional projects.
Identify, analyze, and resolve operational, clinical, and technical challenges impacting workflow efficiency and organizational performance.
Oversee and support a team of professionals by providing direction, coaching, accountability, and performance management.
Drive end-to-end process mapping, redesign, and standardization initiatives to improve consistency, scalability, and compliance.
Evaluate and implement technology enhancements and workflow solutions that support operational excellence and improved member outcomes.
Ensure processes align with regulatory, accreditation, and contractual requirements including CMS and NCQA standards.
Partner with internal stakeholders, clinical leaders, and market teams to maintain strong collaboration and alignment on strategic priorities.
Support onboarding process optimization and compliance training initiatives to ensure operational readiness and adherence to organizational standards.
Utilize data analysis and performance metrics to identify improvement opportunities and drive measurable operational outcomes.
Manage multiple competing priorities while maintaining focus on high-impact strategic initiatives.

Requirements:

Bachelor’s degree required.
Minimum of 3 years of experience in process improvement, operations, or technical program support, preferably within a healthcare environment.
At least 3 years of leadership experience with direct team management responsibilities.
Experience supporting care management, utilization management, or clinical operations teams.
Demonstrated ability to establish strategic direction, prioritize initiatives, and lead execution of complex operational programs.
Strong analytical and problem-solving skills with the ability to translate data insights into actionable process improvements.
Excellent communication skills with the ability to collaborate effectively across clinical, technical, and business teams.
Experience influencing cross-functional stakeholders and leading within matrixed organizations.
Knowledge of Medicaid, managed care, or healthcare operations environments.
Familiarity with regulatory and accreditation standards such as CMS and NCQA preferred.
Experience in workflow redesign, process optimization, and operational transformation initiatives is highly desirable.
Clinical background or healthcare licensure (RN, LCSW, or similar discipline) strongly preferred.
Experience with process management or workflow tools such as QuickBase is a plus.
Must reside in Ohio, Kentucky, or a bordering state within driving distance of Louisville, KY.
Valid driver’s license and ability to travel occasionally for meetings and trainings required.

Benefits:

Competitive salary range between $126,300 and $173,700 annually based on experience, qualifications, and location.
Eligibility for performance-based bonus incentive programs.
Fully remote work opportunity with occasional travel requirements.
Comprehensive medical, dental, and vision insurance coverage.
401(k) retirement savings plan with company contributions.
Generous paid time off including holidays, vacation, volunteer time, parental leave, and caregiver leave.
Short-term and long-term disability coverage.
Life insurance and additional wellness support programs.
Opportunities for leadership development, professional growth, and cross-functional collaboration.
Inclusive, mission-driven work environment focused on improving healthcare outcomes and operational excellence.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Associate Director, Process Improvement in United States at Jobgether

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