Specialist, Facility Care in Tempe, Arizona at Phoenix Bouldering Project

Hours: Part-Time, Non-Exempt, Hourly

Reports to: Facilities Manager

Compensation: $15.50 / hour

Bouldering Project’s mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces. We care deeply about humans. We’re driven by the pursuit of better. We create joyful places and pathways for climbing, fitness, yoga, and social experiences that inspire people to challenge themselves and engage in a lifestyle centered around health, friendship, and purpose.

Facilities Care Specialist

Facilities Care Specialists are responsible for maintaining a clean, safe, and presentable facility at BP Tempe. Facilities Care Specialist employees are an integral part of the in-house management and maintenance of the built environment at each local facility and are primarily responsible for the cleanliness of the facility. These staff members have a direct impact on the experience of every individual that walks through the door, from a first impression of the space to a lasting experience, these staff help to create a welcoming and healthy environment.

General Responsibilities

CLEANING AND FACILITY MAINTENANCE

• Works with the maintenance team and other staff to perform regular cleaning duties including but not limited to vacuuming climbing mats, mopping floors, dusting various areas, regular cleaning of restroom areas, cleaning and sanitizing fitness equipment, cleaning windows, and ensuring that all custodial related duties are completed as assigned by the Facilities Manager
• Maintains a clean, organized, and presentable facility and retail area for members and guests
• Regular deep cleaning of areas designated by the Facilities Manager
• Maintains and cleans facility as needed
• Performs regular bathroom and facility walkthroughs, immediately remedying instances in need of attention
• Performs basic maintenance tasks as needed, such as monthly fitness equipment maintenance, cold plunge maintenance, washing air filters, and watering plants.
• Other duties as assigned by BP Leadership Team

CUSTOMER SERVICE

• Actively responds to customer needs, membership and event questions, inquiries, and feedback
• Provide customers with updates on repairs, product, membership, and event information as needed
• Engages with customers, providing assistance with climbing, orientation, and facility offerings as needed

FACILITY SAFETY AND INCIDENT RESPONSE

• Ensures the safety of staff and customers via regular safety walkthroughs
• Responds to accidents and incidents following the Safety Manual and Protocol
• Administers first aid in accordance with Safety Manual and BP Protocol
• Documents incidents through incident report log

ADDITIONAL BENEFITS

• All BP employees receive a free membership at BP for themselves and a significant other
• Discount on BP pro-shop products
• Industry discounts available for select companies and products
• Optional 401(k) enrollment

Availability on Wednesday, Friday, Saturday, and Sunday mornings between 8:00 am - 12:00 pm.

Even if you don't have full availability on all of these days, you are still encouraged to apply if you feel like you're suited for the role.