HR Consultant in Northbrook, Illinois at Amplify HR

FLSA Status: Full Time Employee/Exempt

Reports to: HR Consultant Team Manager

Position Overview: The HR Consultant is a strategic partner and primary point of contact for client companies, providing comprehensive HR support and guidance. The HR consultant ensures clients comply with all applicable federal, state, and local laws, fosters strong relationships, and delivers customized HR solutions that drive client retention and growth.

Primary Job Duties

• Interact with clients to understand their HR practices, goals, and objectives; perform assessments to provide strategic and operational analysis of existing workplace policies, programs, and practices.

• Provide customized HR solutions grounded in industry best practices, ensuring timely follow-up and proactive recommendations to improve communication, boost productivity, and optimize work processes, while minimizing potential liabilities.

• Perform routine tasks necessary to administer and execute HR programs, including but not limited to PTO/PSL plans, handbooks, job descriptions, performance and talent management systems, compensation analysis, disciplinary matters, occupational health and safety, and training and development.

• Ensure compliance with federal, state, and local employment laws and regulations, and provide best practice recommendations through regular touchpoints and communication.

• Guide clients with complex employee relations issues during investigations involving sensitive matters, acting as the point of contact if needed. This includes conducting thorough and impartial documentation, gathering and analyzing relevant information, and ensuring compliance with client company policies and state and federal laws.

• Provide expert guidance and solutions on the ADA interaction, FMLA, and state leave compliance, such as Paid Family and Medical Leave (PFML), Paid Family Leave (PFL), and State Disability Insurance (SDI).

• Create and customize client handbooks to ensure compliance using the approved handbook builder.

• Attend webinars, seminars, and other training sessions to remain informed about emerging trends, including regulatory updates, advancements in HR and employment law technologies.

• Deliver excellent internal and external customer service, time management, and multitasking skills.

• Possess a general understanding of employee benefits, payroll, and unemployment claims.

• Recommend strategic HR solutions to improve critical business objectives.

• Collaborate effectively within a team to address issues and ensure client retention.

• Conduct regular touchpoints and track key performance metrics to ensure continuous improvement and alignment with organizational goals.

• Properly and timely document all client-related interactions.

• Travel may be required based on client location or needs.

• Perform other duties as assigned.

Education and Experience

• A bachelor's degree in human resources, Business Administration, or a related field, or equivalent work experience is required.

• Must possess a strong understanding of FLSA, EEOC, ADA, DOL, and legal matters related to HR.

• 3-5 years of Human Resource experience in a PEO environment.

• Skilled in Microsoft Office (Excel, Word, PowerPoint) with the capability to quickly learn new applications as required.

• Experience with various HRIS and payroll platforms preferred.

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification is required.

Competency

Ability to work as part of a team. Oral and written communication skills. Ability to build collaborative relationships. Customer/client service. Detail-oriented. Ability to meet deadlines. Interpersonal skills. Ability to multitask and prioritize.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit for extended periods while working at a desk and computer

• Repetitive use of hands and wrists for typing and computer operation

• Ability to read screens and printed documents for prolonged periods

• Occasional walking throughout the office or client sites

• Ability to attend and facilitate meetings in both sitting and standing capacities

• Ability to communicate clearly, both verbally and in writing, including presenting to groups

• Occasionally lift and carry materials up to 15 lbs, such as files, laptops, and training materials

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. Nothing in this job description shall create or is intended to create or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.