Assistant Registrar in Richmond, Indiana at Earlham College Inc

• Serve as the first point of contact for the department: provide information and respond to inquiries from students, faculty, parents, and the general public.
• Advise and communicate effectively with a diverse faculty and student body regarding academic policies and procedures related to student records.
• Provide academic advising assistance to faculty and staff.
• Oversee the management of confidential data contained in student academic records, including, but not limited to, grade and name changes; handle sensitive and confidential information in accordance with federal regulations and institutional requirements.
• Process student course registration requests, change of enrollment/information, and other student-related enrollment activities; update student records as documentation is received.
• Process change of advisor, major and minor declaration forms, and maintain information in the student information system.
• Complete all custom student enrollment verifications and form letters, including loan deferments, letters of anticipated graduation, and degree verifications.
• Oversee leave and withdrawal processes and maintain information.
• Oversee outgoing transcript requests for current students and alumni via National Student Clearinghouse.
• Coordinate process and serve as primary liaison to academic departments and programs conveners for senior capstone reporting.
• Oversees Spring Awards Convocation.
• Manage the Registrar’s Office Inbox to ensure all responses to student, staff, and faculty inquiries are complete in a timely manner.
• Serve as primary supervisor for student workers.
• Participate in Commencement planning and execution. Duties include preparing diplomas and covers; helping with rehearsal and student line-up.
• Work closely with the Registrar to assess projects and tasks within assigned areas; stay up-to-date on industry trends, best practices and emerging technology; and make recommendations for improvement.
• Participate in training and professional development activities.
• Other duties as assigned

• 1-3 years administrative experience in records administration and/or database management (direct experience in higher education setting preferred).
• Completion of some college-level coursework is preferred; equivalent experience will also be considered.
• Experience with managing large data sets using spreadsheets
• Previous experience working with student information systems (Ellucian Banner is a plus).
• Commitment to quality customer service and support of student success.
• Workplace professionalism and collegiality.
• Ability to work collaboratively as a member of a team.
• Effective verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Strong organization skills with attention to detail and data accuracy.
• Solid critical thinking skills to understand student and faculty issues.
• Ability to exercise sound judgment in challenging service situations.
• Ability to handle sensitive information and maintain a high level of confidentiality.
• Familiarity, and ability to explain FERPA guidelines and federal and state laws pertaining to higher education.
• Ability to work under pressure, with minimal supervision and to take initiative.
• Ability to determine timelines, organize and prioritize projects and tasks, and meet deadlines.
• Comfort working with technology and ability to learn new applications quickly.
• Positive attitude and ability to plan and adapt to change.
• Commitment to serving the needs of a culturally and educationally diverse community.

Please submit the following materials with your application:

• Cover letter
• Resume
• List of Three References with Contact Information 

The review of applications will begin immediately and continue until the position is filled.

Employee Benefits at Earlham

• Medical, Dental, and Vision Insurance*
• Company paid Long-Term Disability after 1 year of full-time service*
• Basic and Voluntary Life insurance*
• Employee Assistance Program*
• Campus Store Discount
• Free ticket vouchers for Richmond Symphony Orchestra
• Wellness Center Free Membership or Discount for eligible employees
• Athletic Games-Free entry to all home games
• Free entry into most Theatre/Music shows
• Tuition Benefits for Immediate Family for eligible employees*
• 403(b) Retirement* – For eligible employees, Earlham will contribute a non-elective contribution equal to 5% of gross pay after 2 years of service. After 3 years of service, this non-elective contribution increases to 8%. Vesting credit is available for new employees with previous service in the education sector with required documentation.
• Many Wayne County Chamber of Commerce member businesses offer discounts to anyone with an Earlham ID

*All employee benefit offerings are subject to employee eligibility per plan documents.

Earlham College is an equal opportunity employer and prohibits discrimination against any individual based on race, color, national origin, gender, sex, sexual orientation, gender identity, gender expression, age, disability, veteran status, genetic information, religion, or other protected classifications under applicable laws. The College is committed to building a diverse community that reflects the makeup of society and particularly welcomes and supports individuals from historically marginalized groups. As an institution with a Quaker identity, Earlham also encourages applications from members of the Religious Society of Friends (Quakers).

Earlham College complies with the Americans with Disabilities Act (ADA) and applicable state law. If you are an individual with a disability and require a reasonable accommodation to perform the essential functions of the position, or to participate in the hiring process, please contact the Earlham College Office of Human Resources.

Earlham's Work Authorization Policy

Earlham utilizes E-Verify to confirm employment eligibility for all newly hired employees within the United States.