Specialist, Accounts Receivable in Boca Raton, Florida at Global Support Center

COMPANY OVERVIEW

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work.

JOB SUMMARY

The Accounts Receivable Specialist is responsible for managing incoming payments, maintaining accurate customer accounts, and supporting overall cash flow performance. This role plays a key part in ensuring timely collections while maintaining strong customer relationships and adherence to company policies.

The ideal candidate is detail-oriented, proactive, and able to work effectively in a fast paced, team driven environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process and post customer payments, including checks, ACH, credit cards, and wire transfers.
• Reconcile customer accounts and resolve discrepancies in a timely manner.
• Monitor aging reports and follow up on past due balances.
• Communicate with customers regarding billing questions, payment status, and account issues.
• Apply cash receipts accurately and ensure proper allocation across invoices.
• Research and resolve unapplied cash, short payments, and deductions.
• Collaborate with sales, operations, and customer service teams to resolve account issues.
• Maintain accurate and up to date customer account records.
• Assist with month end close activities, including AR reconciliations and reporting.
• Support audit requests and provide documentation as needed.
• Identify opportunities to improve AR processes and enhance efficiency.
• Other duties as assigned.

EDUCATION, EXPERIENCE & QUALIFICATIONS

Required Qualifications:

• High school diploma or equivalent required.
• 2 to 5 years of accounts receivable or general accounting experience preferred.
• Strong understanding of accounts receivable processes and cash application.
• Proficiency in Microsoft Excel and accounting systems or ERP platforms.
• Ability to analyze account discrepancies and resolve issues independently.
• Strong organizational skills and attention to detail.
• Effective communication skills, both written and verbal

Preferred Qualifications:

• Associate’s degree in Accounting, Finance, or related field.
• Experience in a high volume, transaction-based environment.
• Prior experience in construction, flooring, or distribution industry.

PHYSICAL DEMANDS

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

• Lifting/Carrying: Occasionally lifts and/or moves items weighing up to 10 pounds.
• Mobility: Occasionally required to move throughout the office to access files, equipment, or collaborate with team members.
• Positioning: Ability to remain in a stationary position for extended periods of time.
• Manual Dexterity: Frequently operates a computer and other office equipment, including keyboard, mouse, and phone.
• Vision: Ability to review detailed financial data and documents with accuracy.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.

• Office/Design Center: Professional, climate-controlled office environment with moderate noise levels (e.g., computers, printers, and light foot traffic).
• Operational Demands: Role may require meeting deadlines and working in a fast-paced environment.
• Safety: Requires adherence to company policies and procedures.

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.