Medical Secretary in Allentown, Pennsylvania at Lehigh Valley Imaging LLC

Lehigh Valley Imaging is currently hiring for the position of Medical Secretary for the MRI Division. This is a full-time, third shift, in-person only position working from our Allentown, PA location Sunday night through Friday morning from 11:00 pm to 7:30 am.

Responsible for completing the registration process for Magnetic Resonance Imaging (MRI) performed by Lehigh Valley Imaging and providing administrative support to ensure patient examinations are successful.

Duties:

• Collecting and verifying all demographic, insurance, and medical information from the patient.
• Appropriately and efficiently registering patients in Epic.
• Updating patient information as necessary.
• Collecting and verifying insurance along with any payments due at time of service.
• Scheduling and rescheduling appointments properly.
• Collecting necessary paperwork and assisting patients when needed.
• Providing educational and instructional information to patients prior to their examinations.
• Maintaining working knowledge of policy and procedures pertaining to outpatient registration, order entries and scheduling.
• Scheduling inpatient studies and coordinating the schedule appropriately and accurately.
• Calling inpatient floors to have assessment forms faxed.
• Coordinating and communicating with QC in an appropriate fashion.
• Ensuring paper schedules reflect changes to the scheduling grid.
• Answering phone calls in a polite and courteous manner, screening appropriately and taking accurate messages when necessary.
• Taking complete information for CD requests for file room personnel.
• Confirming patient appointments and reviewing all pertinent information.

Education and Experience:

• High school graduate or equivalent required.
• Customer service experience required.
• Knowledge of medical terminology preferred.
• Medical office experience preferred.