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What is the role of a Product Manager – Platform & Operations at Jobgether?

The Product Manager – Platform & Operations position at Jobgether is a Full-time or part-time position opportunity in the Marketing field.

Where is this Product Manager – Platform & Operations job located?

United States, Other / Non-US, United States

What type of employment is offered for this Product Manager – Platform & Operations role?

Full-time or part-time position

What is the expected salary for this Product Manager – Platform & Operations job?

Compensation will be discussed during the hiring process.

Product Manager – Platform & Operations job near me in United States, Other / Non-US at Jobgether | Jobs and Employment

Product Manager Platform & Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Manager – Platform & Operations based in United States.

This role sits at the core of a fast-growing, mission-driven energy technology organization focused on building reliable, data-driven systems that power the customer lifecycle after enrollment. You will own the internal platforms that keep the business running smoothly, including CRM, billing, payments, pricing, and operational tooling. Your work ensures that customers receive accurate bills, seamless account management, and responsive support across every touchpoint. The role spans multiple functions—Product, Engineering, Operations, Finance, Customer Care, and Data—requiring strong cross-functional leadership and systems thinking. You will translate complex operational needs into scalable product solutions that reduce friction and improve reliability. This is a highly impactful position where backend systems directly influence customer satisfaction, revenue accuracy, and operational efficiency. You will thrive in a fast-moving environment where precision, automation, and continuous improvement are essential.

Accountabilities:

Own the product vision and roadmap for internal platforms supporting CRM, billing, payments, pricing, and customer account management systems
Translate operational, financial, and technical requirements into clear product documentation, including PRDs, workflows, and technical specifications
Manage the full product lifecycle from discovery and scoping through delivery, QA, release, and post-launch optimization
Partner with Operations, Customer Care, Finance, and Engineering to identify friction points and deliver system improvements
Oversee development of billing, invoicing, adjustments, and payments workflows in collaboration with Finance and backend teams
Drive improvements in pricing and rate-change tools used by commercial and operational stakeholders
Lead integration strategy between internal systems and third-party platforms to ensure reliable and accurate data flows
Use SQL and analytics tools to define KPIs, monitor system performance, and prioritize opportunities for optimization
Identify and deliver automation opportunities that reduce manual work and improve internal user experience across teams
Maintain strong stakeholder communication through clear roadmaps, updates, and structured decision-making frameworks

Requirements:

2–5+ years of product management or product ownership experience in B2B SaaS, platform, or internal tools environments
Proven experience owning backend systems such as CRM, billing, payments, or operational servicing platforms
Strong SQL skills and experience working with data warehouses (e.g., Snowflake, BigQuery, Postgres) to analyze performance and validate decisions
Experience collaborating closely with engineering teams on APIs, system design, and data architecture
Ability to translate complex workflows into structured product requirements and scalable solutions
Strong cross-functional communication skills, with the ability to align Operations, Finance, Engineering, and Customer teams
Systems thinking mindset with a strong focus on reliability, data integrity, and user experience for internal tools
Familiarity with CRM and billing platforms and third-party integrations is a plus
Experience in industries with strong lifecycle and servicing complexity (e.g., energy, fintech, telecom, insurance, SaaS) is beneficial

Benefits:

Competitive compensation with performance-based bonuses and salary growth opportunities
Flexible hybrid and remote work options
Unlimited paid vacation and strong work-life balance culture
Premium medical insurance for employees and families
Professional development and continuous learning opportunities
Opportunity to contribute to a mission-driven company transforming the energy sector
Collaborative, transparent, and innovation-focused work environment
Strong emphasis on automation, efficiency, and scalable systems design

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Product Manager – Platform & Operations in United States at Jobgether

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