Administrative Assistant - Client Experience Team in Stratham, New Hampshire at Geskus

OverviewGeskus Studios is looking for an Administrative Assistant in our Client Experience team. This is a seasonal position that is expected to run from September through December.In this role, you will work closely with our Account Coordinators to provide administrative and operational support throughout the picture day season. You will help keep important tasks moving, maintain accurate information, coordinate requests with internal teams, and follow up on outstanding items to deliver a smooth experience for our schools.This role is a strong fit for someone who is organized, detail-oriented, comfortable following established processes, and able to manage multiple tasks in a busy environment. What You’ll DoSupport the Client Experience team with administrative and task-based responsibilities, including updating CRM information, sending agreements, and coordinating with internal teamsHelp maintain accurate client and picture day information in company systemsCommunicate with clients to obtain student rosters and other information needed for a successful picture dayCoordinate with other internal teams to resolve client requests in a timely mannerCommunicate updates or issues to Account Coordinators when follow-up or additional attention is neededHelp identify recurring issues or bottlenecks and bring them to the attention of the CX team What We're Looking ForStrong organizational skills and attention to detailAbility to manage multiple open requests and follow through on outstanding itemsClear and professional written and verbal communication skillsAble to work independently on assigned tasks while collaborating closely with a teamExperience with HubSpot CRM is helpful, but not requiredPrevious administrative, customer service, or office experience is a plus Geskus Studios & Yearbook Publishing is one of New England's leading school photography and yearbook companies, serving hundreds of K-12 and University clients. Our work spans fall picture day, sports teams, senior portraits, graduations, yearbooks, and other photography programs that help capture important milestones for students and their families.We are a locally owned company based in Stratham, New Hampshire, and growing quickly through our strong reputation for high-quality photography and an outstanding experience for our schools and their communities. Our team is collaborative, forward-looking, hands-on, and focused on delivering a smooth and stress-free experience for our customers.This is a great opportunity to join Geskus during our busiest time of year and play an important part in making picture day an experience to remember for students across New England.