Outlet Retail Sales in Wayne, New Jersey at Wayne Tile Co Inc

Wayne Tile Outlet is looking for a sales professional with thorough technical knowledge of tile installation, tile installation materials, and current waterproofing methods to recommend products to contractors and retail customers. The Sales Associate will assist customers with purchasing merchandise and communicating with builders, designers, and other Wayne Tile staff to ensure a smooth ordering process.

· Greets and interacts with customers.

· Consults with contractors & retail customers to understand their needs and preferences related to merchandise.

· Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.

· Answers customer’s questions about merchandise.

· Assists customers with purchase decisions.

· Retrieves samples, documents and files tile selections. Responds to customer emails and phone calls in a timely manner.

· Collects payment using the store point of sale system.

· Schedules material delivery when necessary.

· Processes & receives purchase orders and special orders.

· Processes returns and exchanges.

· Maintains professional and technical knowledge of tile installation systems and tile waterproofing methods.

· Assists in maintain an orderly showroom.

· Follows up on open orders and keeping sales Portal up to date.

· Transports materials between store locations in company vehicle if needed.

· Performs other duties as assigned, including occasional warehouse duties if needed.