Commercial Service Plumbing Supervisor in Richmond, Virginia at O'Connor Plumbing

Work Location: O'Connor Plumbing services clients throughout the DMV area (Maryland, Washington, DC, and Northern Virginia). This position requires travel to job sites throughout the region while providing leadership and support to field teams. Candidates must be willing to commute, travel, or relocate as needed. Relocation assistance may be available for qualified candidates.

Join the Team That’s Redefining Commercial Plumbing

O’Connor Plumbing, a family-owned company serving the DC Metro area since 1949, is looking for skilled and motivated Commercial Service Field Supervisors to lead and support our Commercial Services team. If you're passionate about quality work, leadership, and growing a team, this is the opportunity you've been waiting for.

About the Role

As a Commercial Service Field Supervisor, you'll be responsible for managing field operations, supporting and guiding technicians, and ensuring high-quality service for our commercial clients. From overseeing job tickets to providing hands-on technical support, your leadership will set the tone for performance, safety, and service excellence. You must be comfortable participating in the on-call rotation, including dispatching and supporting on-call technicians when needed.

Key Responsibilities

• Review and manage job tickets daily, working closely with field technicians, estimators, and support staff
• Order and oversee materials for projects
• Lead a team of service technicians and apprentices, providing regular feedback and coaching
• Conduct daily jobsite visits to ensure safety, quality, and efficiency
• Answer technical questions and provide real-time training and support
• Set and uphold clear expectations around job performance, safety, and code compliance
• Participate in on-call scheduling, including dispatching and direct support when required

Qualifications

• Proven experience in commercial plumbing (10 years of experience preferred)
• Journeyman or Master Plumber license (preferred but not required)
• Strong problem-solving and troubleshooting skills
• Excellent communication and customer service abilities
• Ability to work independently and as part of a collaborative team
• Valid driver's license with a clean driving record
• Computer and electronic device proficiency

O’Connor Offers Great Benefits

• Competitive Salary: $90,000–$115,000 annually, based on experience
• Weekly pay (every Friday)
• Take-home vehicle with gas card and EZ-Pass
• Paid holidays
• Paid vacation (PTO)
• Paid birthday
• Paid Sick/Flex Time (3 paid floating holidays)
• Paid Training in the Tom O’Connor Training Center
• Cintas Carhartt uniforms included
• Company iPhone, iPad, and laptop provided
• Medical insurance – 3 CareFirst plans, company pays an average of 68% of plan costs
• Dental and vision insurance
• Company-paid life insurance; optional supplemental coverage
• 401(k) retirement plan with company match
• Paid leadership development leading to opportunities for career growth
• Paid Company-sponsored events and activities, monthly paid meals for team 1-1’s
• Referral Program:
  • $20,000 bonus for employees referring a qualified plumber who is hired
  • $10,000 Sign-on bonus for qualified Field Supervisors
    • $10,000 bonus for employees referring qualified Field Supervisor who is hired

    O’Connor Plumbing is more than a workplace - it’s a place to build a career. Our mission is to create a positive work environment, develop top talent, and provide long-term career growth for all team members. Join a team where your leadership makes a difference.
    Apply today. O’Connor Plumbing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.