Clinical Medical Assistant in West Des Moines, Iowa at PainPoint Health

Clinical Medical Assistant
Full-Time | $20-$22 per Hour | Monday-Thursday 7AM-4PM & Friday 8AM-1PM
Location: West Des Moines, IA 50266

About Central States Pain
Central States Pain Clinic is dedicated to helping patients find relief from chronic pain through advanced interventional treatment options. Serving the West Des Moines and Ankeny communities, our team delivers personalized care using innovative, minimally invasive procedures in a supportive and patient-focused environment.

Position Summary
Central States Pain Clinic is seeking a Clinical Medical Assistant to support both patient care and daily clinic operations. This role works closely with providers and clinical staff to ensure patients receive efficient, compassionate care while helping maintain smooth administrative and operational workflows.

Clinical Responsibilities

• Collect and record patient information, including medical histories, vital signs, test results, and other relevant documentation while maintaining confidentiality.
• Prepare exam rooms, treatment areas, medical instruments, and equipment for patient visits and procedures.
• Assist physicians and providers during examinations, treatments, and office-based procedures.
• Administer medications and assist with medication preparation under physician supervision.
• Support patient movement and transfers before and after procedures when needed.
• Provide patients and family members with courteous and compassionate assistance throughout their visit.

Front Office & Administrative Support

• Answer incoming calls and route inquiries appropriately.
• Schedule appointments, register patients, and update medical records as necessary.
• Verify that required paperwork, consents, and documentation are completed accurately and maintained appropriately.

Operations & Compliance

• Monitor inventory levels and restock medical supplies and examination rooms.
• Follow HIPAA, OSHA, and all applicable healthcare compliance standards.
• Participate in required annual education and training activities.
• Assist with additional clinic support duties as assigned.

Successful candidates will:

• Enjoy working directly with patients while supporting clinical operations.
• Demonstrate strong communication skills with patients, providers, and coworkers.
• Maintain a high level of organization and attention to detail.
• Work effectively both independently and as part of a team.
• Be committed to delivering excellent patient-centered service.

Qualifications

• High School Diploma or GED required.
• Medical Assistant certification may be required.
• At least one (1) year of healthcare experience required.
• Working knowledge of Microsoft Office applications or similar software.
• Understanding of medical terminology, patient confidentiality standards, office procedures, and healthcare documentation practices.
• Strong interpersonal, customer service, communication, and organizational skills.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and AD&D Insurance
• Short-Term Disability Coverage
• Paid Time Off (PTO)
• Paid Company Holidays
• 401(k) Retirement Plan
• Bonusly Employee Recognition Program
• DailyPay On-Demand Pay Access

Join Our Team
Apply today to become part of Central States Pain Clinic and help patients achieve a better quality of life through exceptional care.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.