Staff Alliance Manager in Spain at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Staff Alliance Manager in Spain.
We are seeking a highly experienced Alliance Management professional to oversee and strengthen strategic customer partnerships within a fast-paced life sciences environment. In this role, you will take ownership of complex, high-value client relationships, ensuring alignment between contractual commitments, operational execution, and long-term business objectives. You will act as the key interface between customers and internal teams, including commercial, legal, operations, finance, and engineering functions. This position plays a critical role in safeguarding revenue performance while ensuring exceptional customer experience across multiple strategic accounts. You will also contribute to process development, cross-functional coordination, and continuous improvement within alliance management practices. This is a high-impact role for someone who thrives in managing complexity, influencing stakeholders, and driving structured execution in a regulated, science-driven industry.
- Manage and oversee a portfolio of strategic alliance partnerships, ensuring retention, growth, and long-term customer satisfaction across key accounts.
- Lead contractual relationship management, including negotiation, execution, and enforcement of license, supply, and partnership agreements.
- Serve as the primary liaison between customers and internal teams such as business development, operations, finance, quality, engineering, and legal.
- Coordinate cross-functional project teams to ensure successful delivery of customer programs, including new product introductions and ongoing operational commitments.
- Monitor account performance, KPIs, forecasts, and demand signals, proactively identifying risks and opportunities for leadership visibility.
- Facilitate regular customer engagement activities, including business reviews, strategic alignment discussions, and performance updates.
- Ensure compliance with contractual obligations while supporting revenue protection and business continuity across managed accounts.
- Contribute to the development and optimization of alliance management processes, tools, and best practices to improve scalability and efficiency.
- Support onboarding of new customers transitioning into alliance management and ensure seamless integration into existing processes.
- Where applicable, mentor junior team members and support capability development across the alliance management function.
- Bachelor’s degree in Business, Engineering, Life Sciences, or a related discipline; advanced degrees are considered a plus.
- 7+ years of experience in alliance management, key account management, program management, or similar customer-facing roles within life sciences, biotech, diagnostics, or manufacturing environments.
- Strong experience working in cross-functional environments spanning commercial, operational, technical, and regulatory teams.
- Proven ability to manage complex customer relationships and negotiate or oversee contractual agreements.
- Familiarity with manufacturing or production environments, ideally within biopharma, chemical, or regulated industries.
- Experience with New Product Introduction (NPI) processes and lifecycle program management.
- Working knowledge of ERP/MRP systems (e.g., NetSuite) and proficiency with Microsoft Office tools; MS Project experience is a plus.
- Understanding of quality and regulatory frameworks such as ISO standards or GMP-related environments is an advantage.
- Strong organizational, analytical, and stakeholder management skills, with the ability to manage multiple priorities in a high-paced environment.
- Demonstrated leadership, communication, and conflict management skills with a proactive and solution-oriented mindset.
- Ability to travel up to 25% of the time.
- Competitive compensation package with long-term incentive opportunities, including equity participation.
- Comprehensive medical coverage with HSA/FSA options depending on eligibility.
- Retirement savings plans and financial security benefits.
- Paid time off, holidays, and flexible leave policies.
- Fertility, family planning, and wellbeing support programs.
- Optional additional benefits including insurance options (e.g., pet insurance in eligible regions).
- Remote-friendly working model with flexibility depending on location.
- Opportunity to work on high-impact programs contributing to life sciences innovation and patient outcomes.
- Exposure to global, cross-functional teams in a highly collaborative environment.
- Career development opportunities within a growing international organization.