Analista de Operacoes RE PL in Brazil, Indiana at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista de Operações RE PL based in Brazil.

This role offers an excellent opportunity to support the administration and operational management of employee benefits programs within a dynamic and fast-paced environment. You will play a key role in ensuring the accuracy of benefits administration processes, handling employee requests, and supporting HR operations through efficient service delivery. Working with multiple stakeholders, you will contribute to maintaining high service standards while managing large volumes of activities and deadlines. The position requires strong organizational skills, attention to detail, and the ability to balance operational excellence with employee satisfaction. It is ideal for professionals who thrive in collaborative environments and enjoy working with benefits administration, process management, and customer support. You will also have access to development opportunities within a global and growth-oriented organization.

• Manage employee benefits administration activities, including enrollments, cancellations, updates, and maintenance of healthcare and dental plans.
• Support billing processes, including allocation calculations, invoice verification, reconciliation, and payment controls.
• Process reimbursement requests while ensuring compliance with established policies and procedures.
• Provide operational support and assistance to employees and HR teams regarding benefits-related inquiries and requests.
• Maintain accurate records and ensure data quality across benefits administration systems.
• Handle high-volume workloads while meeting deadlines and service level expectations.
• Contribute to process improvements that enhance operational efficiency and employee experience.

• Bachelor's degree completed in a relevant field.
• Previous experience working in operational roles with high transaction volumes and demanding workloads.
• Experience managing insurable and non-insurable employee benefits programs.
• Advanced Microsoft Excel skills, including data analysis, reporting, and spreadsheet management.
• Strong organizational skills with excellent attention to detail and accuracy.
• Ability to prioritize tasks effectively and work efficiently under pressure.
• Strong interpersonal and communication skills, with the ability to interact professionally with employees, HR teams, and stakeholders.
• Customer-focused mindset and commitment to delivering high-quality service.
• Proactive approach to problem-solving and continuous process improvement.

• Competitive salary aligned with market standards.
• Comprehensive benefits package.
• Hybrid work model with a balance of remote and office-based collaboration.
• Flexible working hours.
• Professional development and career growth opportunities.
• Inclusive, collaborative, and supportive work environment.
• Exposure to large-scale operations and cross-functional teams.
• Access to learning opportunities, mentoring, and ongoing career development programs.
• Well-being initiatives and employee support resources.