Technical Sales Associate in Pittsburgh, Pennsylvania at AIRLINE HYDRAULICS CORPORATION

The Technical Sales Associate (TSA) will work with new leads, lower market share customers, and neglected accounts for component and value-added services growth. This role offers a unique opportunity to learn about our products, industry, and sales techniques while gaining hands-on experience in a fast-paced technical sales environment. The TSA provides support for fluid power and/or automation and/or motion control products in a hybrid role of outside sales for key accounts and development accounts. The position reports to Sales Analyst & Business Development Manager.

Responsibilities:

Qualify New leads and inquiries and perform follow-upSpend a minimum of one day per week visiting customers and prospects in the designated territoryHandle New customer/Prospect Welcome outreach via phone/emailProficiently learn and use HubSpot for campaigns and lead informationReach out to neglected accounts (Phone/Email) to create touches to generate activityHandle key account assignments to maintain existing relationships and identify new growth opportunitiesEngage current users to expand awareness, educate, identify new opportunities, and develop account intelligenceResearch potential clients. Connect with and educate prospects and qualify leadsRespond to customer inquiries pertaining to products, services, prices, availability, and/or order status via email, phone and websiteAssist and advise customers in the selection of the appropriate product(s) and/or service(s) based upon the customer’s requirementsEngage vendors to collaborate on customer opportunities and joint sales call activityPrepare quotations, process orders and manage existing orders on the online platform first and foremost and internal business systems only when necessaryWork with all other departments to coordinate and ensure customer requirements, and expectations are fulfilled, and conflicts are resolved to the satisfaction of the customerMake pricing decisions on demand when communicating with customers; responsible for communicating with pricing teams to maintain accurate information within each customer account in the business systemPerform other related duties and assignments as directed by management and as listed in SOP