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What is the role of a Front Desk Receptionist at Giving Home Health Care?

The Front Desk Receptionist position at Giving Home Health Care is a Full-time or part-time position opportunity in the Customer Service field.

Where is this Front Desk Receptionist job located?

Albuquerque, New Mexico, 87101, United States

What type of employment is offered for this Front Desk Receptionist role?

Full-time or part-time position

Front Desk Receptionist job near me in Albuquerque, New Mexico at Giving Home Health Care

Front Desk Receptionist

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If youre a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

We are looking for a friendly, organized, and professional Receptionist to be the welcoming face of our Albuquerque office. In this role, you will greet our clients, visitors, answer and direct phone calls, manage Outlook calendars, and provide administrative support to ensure the smooth day-to-day operation of our office. The ideal candidate has excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment while delivering exceptional customer service.

Responsibilities:

Serve as the first point of contact by greeting and assisting all visitors, clients, caregivers, vendors, and employees in a professional and courteous manner
Answer and route incoming calls promptly and appropriately
Manage incoming and outgoing mail, packages, and document distribution
Coordinate electronic faxing and ensure timely routing of documentation to appropriate departments
Maintain office supply inventory, including general office, snack, and medical supplies, and submit orders as needed
Maintain a clean, organized, and professional reception and office environment
Provide administrative support to multiple departments and assist with assigned projects and operational needs
Prepare, process, and mail notification letters to physicians and patients as required
Assist with patient-related administrative tasks, including audits and compliance support activities
Confirm patient appointments as directed
Support employee and patient engagement initiatives, including promotional materials and office events
Assist with coordination of facility work orders and vendor communication
Support meeting documentation, including meeting minutes when needed
Collaborate across departments to support operational efficiency and communication
Perform additional duties as assigned

Qualifications:

High school diploma or equivalent required
1–2 years of receptionist, administrative support, or customer service experience
Strong communication skills, both verbal and written
Excellent organizational skills with a high level of attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite (Outlook, Word, Excel) required
Experience with Salesforce or similar CRM systems preferred
Experience with RingCentral or similar phone systems preferred
Strong interpersonal skills with the ability to build and maintain professional relationships across departments
Demonstrated ability to work both independently and collaboratively within a team environment
Strong problem-solving skills with a service-oriented mindset
Ability to maintain confidentiality and professionalism in a healthcare setting
May be required to travel to Santa Fe to support office
Must successfully complete a required background check through the Department of Health

Physical & Work Requirements:

Ability to sit and work at a computer for extended periods of time
Ability to operate headset-based phone systems for extended periods of time
Ability to work in a standard office environment
Ability to lift up to 50 lbs. as needed

Benefits:

Paid Time Off with additional accrual opportunities based on tenure.
Sick Leave and Bereavement Leave.
9½ Paid Holidays + Floating Holidays + Birthday Holiday.
Overtime pay at time and a half.
Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance effective after the first full month of employment. Company-paid dental, vision, and term life coverage.
401(k) Plan with company match.
$150 annual Lifestyle Reimbursement Program.
Mental wellness support through Modern Health for employees and dependents.
Competitive mileage reimbursement at federal reimbursement rates.
Tuition Reimbursement Program.
$100 monthly cell phone reimbursement after one month of employment.
Employee Assistance Program and Employee Appreciation Program.

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. Were committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If youre ready to be part of an organization that truly makes a difference in peoples lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.

$18.59 - $22 an hour

Front Desk Receptionist in Albuquerque, New Mexico at Giving Home Health Care

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