Associate Director- Mental Health in The Bronx, New York at JASA

Associate Director, Mental Health Clinics at JASA

As the Associate Director of Mental Health Clinics, you will hold primary responsibility for the administrative oversight of JASA’s OMH Article 31 clinic programs and the Living in Place Program. This senior leadership role ensures that clinical operations meet the highest standards of care while remaining fully compliant with state and city regulatory bodies, including OMH, DoHMH, DFTA, and Medicaid/Medicare. You will drive program productivity, manage complex billing frameworks, and spearhead the development of new mental health initiatives.

🌟 Why You’ll Love Working at JASA

JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.

• Executive Leadership: Act as a core member of the JASA Services Leadership Team, shaping agency policy and operational excellence.

• Strategic Growth: Partner directly with the Chief Program Officer and Chief Business Development Officer to pioneer new mental health programs and secure innovative funding.

• Diverse Portfolio Oversight: Broaden your executive reach by managing clinic operations, the Living in Place initiative, and providing administrative support to the Assertive Community Treatment (ACT) team.

📝 What You’ll Be Doing

You will oversee the intersection of high-quality mental healthcare, financial sustainability, and rigorous regulatory compliance.

Key Responsibilities:

• Administrative & Regulatory Oversight: Direct overall administration of clinic operations; ensure absolute compliance with OMH, DoHMH, DFTA, and Medicaid/Medicare guidelines.

• Financial & Billing Management: Oversee medical billing and budget processes using JASA’s Electronic Health Record (EHR) system in coordination with Finance and IT teams.

• Quality Assurance & Productivity: Track and optimize clinic productivity; implement ongoing utilization review procedures and design strategic quality assurance projects.

• Clinical Supervision: Provide direct supervision to the Program Director of the Living in Place program; oversee personnel recruitment and review the performance of multidisciplinary staff.

• Committee Leadership: Coordinate and lead the clinic's Incident Review Committee and the Consumer Advisory Committee.

• Emergency & Backup Coverage: Provide administrative coverage for the Assertive Community Treatment (ACT) program as needed, including triage for client emergencies.

• Marketing & Outreach: Develop robust outreach and marketing strategies to elevate JASA’s mental health programs; represent the agency at major community conferences and stakeholder meetings.

• Strategic Reporting: Assess operational problem areas, implement corrective action plans, and prepare comprehensive evaluation reports for senior leadership.

🎓 What You’ll Need

• Education: Master’s degree in Social Work (MSW), Public Administration (MPA), or an equivalent graduate degree in Counseling, Gerontology, Psychology, or a related field.

• Licensure: Current New York State License in Social Work (LMSW/LCSW) is preferred.

• Experience: Minimum of three years of experience in program supervision and management; direct experience overseeing medical and insurance billing frameworks is highly preferred.

• Leadership Skills: Proven ability to provide professional supervision and motivation to social work, accounting, and support staff.

• Technical Skills: Computer literacy in Microsoft Office Suite and Google Workspace, with the ability to quickly master program-specific EHR software.

• Travel: Ability to travel across NYC using mass transit.

• Core Values: Professional maturity, excellent judgment, and a deep appreciation for the roles of race, religion, ethnicity, and sexual orientation in client care.

🎁 Benefits at a Glance

JASA offers a comprehensive benefits package designed to support your well-being and future:

• Health & Wellness: Medical, dental, and vision coverage, plus Employee Wellness Programs and an EAP.

• Retirement Savings: 403(b) plan with Roth option and an employer-funded pension.

• Generous Time Off: Four weeks of vacation, plus holidays, floating holidays, and sick days.

• Professional Growth: Senior-level career development and structural support in an established nonprofit environment.

EEO Statement: JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.

SUBJECT TO REVIEW FOR PURPOSES OF ADAAA #HP