Patient Care Coordinator in Greensboro, North Carolina at Alpha Aesthetics Partners

Job Responsibilities:

Client Interaction:

• Greet clients warmly upon arrival and ensure they feel welcomed and comfortable.
• Answer phone calls, emails, and online inquiries promptly and professionally.
• Schedule appointments and manage the clinic’s calendar effectively.

Administrative Tasks:

• Check clients in and out, process payments, and handle billing inquiries.
• Maintain accurate client records in the clinic’s management software.
• Monitor inventory levels of office supplies and treatment products, and assist with restocking as needed.

Facility Support:

• Ensure the reception area and waiting room are clean, organized, and fully stocked with promotional materials and refreshments.
• Coordinate with the medical and aesthetics staff to ensure seamless communication and operations.

Marketing Support:

• Educate clients about available services, promotions, and loyalty programs.
• Assist with social media and marketing campaigns, such as creating posts or managing engagement.

• Previous experience in a front desk, administrative, or customer service role (experience in the medical or aesthetics field is a plus).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in scheduling software and Microsoft Office Suite.
• Ability to multitask and stay calm under pressure.
• A friendly and professional demeanor with a passion for delivering exceptional client experiences.