Office Clerk in Santa Ana, California at Orangewood Foundation

ABOUT THE COMPANY

Our Mission: Since 1981, the Orangewood Foundation has passionately advocated for young people facing foster care, homelessness, and trafficking. Our mission is to empower these individuals by supporting the futures they envision, providing dedicated one-on-one support to help them achieve their dreams and goals.

Our Programs & Services: We provide programs and services in four essential areas: Basic Needs & Support, Education, Life Skills & Employment, and Transitional Housing & Support.

Our Vision: A community where every young person thrives. This is our long-term goal for young people in Orange County. We embody this goal every time we talk to a young person, a volunteer, a community member, and to each other.

Our Commitment: Equal Opportunity Employer, Flexible Scheduling, Powerful Teamwork, Personal Fulfillment, Thriving Community, Professional Development, Mental & Physical Wellness, Competitive Compensation

Our Values: At Orangewood, recently ranked #27 in Best Places to Work 2025, we take pride in fostering a positive and supportive workplace culture. We ask all staff to uphold the following core values: Trust, Respect, Empathy, Inclusion, and Advocacy

Position Title: Office Clerk

Employment Classification: Full Time / Hourly / Non-Exempt

Reports to: People & Culture Partner

Department: People & Culture (HR)

Position Summary:

The Office Clerk serves as the first point of contact for our organization, welcoming visitors, staff, and youth with a warm and helpful attitude. This role plays a key part in creating a positive office environment by guiding guests, answering inquiries, and ensuring smooth front-desk operations, including handling correspondence and managing phone calls. Additionally, the Office Clerk provides essential support to the Finance team through tasks such as invoice entry, mail processing, deposits, and daily revenue tracking.

Major Areas of Responsibility:

• Engages visitors by greeting, welcoming, and directing them appropriately.
• Assist donors with completing In-Kind forms.
• Answer all the Foundation main calls and transfer accordingly.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Sort and distribute mail and packages daily.
• Inventory and restock office supplies and staff kitchen supplies as needed.
• Inventory and restock first aid kits monthly.
• Review and approve conference room requests.
• Maintain check and package release log.
• Prepare and send out the daily revenue log.
• Mail and distribute all A/P checks after the check runs.
• Maintain the Postage Meter and the postage usage report.
• Code and enter invoices in WebPortal daily.
• Maintain the A/P snapshot.
• Assist the Finance Team and Development Team as needed.
• Additional duties as assigned by direct supervisor.

Knowledge, Skill, and Experience Requirements:

• 2 years of experience, preferably in the nonprofit industry.
• Bilingual Spanish preferred.
• High School diploma required.
• Proficient in Microsoft Office applications.
• Strong written and oral communications skills.
• Possess strong organizational and time management skills.
• Possess a valid California driver’s license and proof of automobile insurance. Position requires DMV clearance.
• Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification.
• A Plum.io assessment is a required part of the application process, and your application will not be considered complete until the assessment is submitted. Visit this link to learn more: https://www.plum.io/about

Essential Qualities:

• Understanding of and passion for the Foundation’s mission, vision, and values.
• Enjoys working directly with youth, volunteers, community partners, etc.
• Passion for, and enjoys working directly with, TAY (Transitional Age Youth) population.

Working Environment/Physical Requirements:

• Working environment is the reception area of a professional office, which may have frequent interruptions during busy periods of the workday.
• Physical requirements include standing, sitting, typing, bending and lifting up to approximately 25 lbs. (i.e. delivered packages, office supplies, cases of water bottles, etc.). Frequent use of hands and fingers to handle paperwork, operate office equipment (e.g., keyboard, mouse, phone). Clear vision is required for reading documents and using a computer screen. Ability to communicate effectively in person, over the phone, and via email.
• Modification to work schedule may be made based on needs of the Foundation.

Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including hair texture and protective hair styles such as braids, locks, and twists), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity (including individuals who are transgender and/or transitioning), gender expression, age, sexual orientation, reproductive health decision-making, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws.