AV Field Engineer - Level 1 at Avidex – Charlotte, North Carolina

The Audiovisual (AV) Field Engineer - I will be at the forefront of ensuring seamless integration and functionality of audiovisual systems. From networking to audio and video equipment, you'll utilize your technical expertise to bring our projects to life. This role demands attention to detail, punctuality, and excellent communication skills to effectively commission audiovisual system installations.

• Audiovisual system commissioning and field support

• Basic AV control systems and DSP configuration (Crestron, Extron, QSC, Biamp, BSS)

• Audio, video, and control equipment setup and troubleshooting

• Foundational AV/IT networking knowledge (TCP/IP, IP, RS-232, USB)

• Experience loading and testing control code and GUI files

• Use of AV/IT tools, software, and test equipment

• Strong documentation and organizational skills

• Clear communication and customer-focused approach

• Ability to multitask, meet deadlines, and adapt in the field

• Commitment to safety standards and ongoing technical learning

Requirements:

• High School Diploma or GED
  • Associate degree or equivalent experience preferred
• Must attain AVIXA CTS and CompTIA ITF+ certifications within one year of starting
• 2+ years of previous AV/IT technical experience
• Familiarity with loading, testing, and editing control code and graphical user interface files
• Basic experience with digital communications protocols such as IP, RS232, RS485, and USB
• Understanding of common audio and video equipment setup and adjustment
• Proficiency with digital signal processors such as Biamp, BSS, Crestron, Extron, and QSC
• Knowledge of software, hand tools, and test equipment in the AV and IT trades
• Basic understanding of configuring wired and wireless TCP/IP networks preferred
• Excellent communication, customer service, and organizational skills
• Ability to meet deadlines, multitask, and adapt to varying project requirements

Responsibilities:

• Provide field engineering support and expertise to project teams
• Assist with control system submittals and systems testing
• Conduct commissioning and punch list preparation
• Ensure system quality and performance meet project requirements
• Maintain accurate documentation and configuration files
• Deliver system training to clients as needed
• Adhere to safety standards and attend safety meetings
• Pursue ongoing training and maintain certifications
• Strive for a high billable/chargeable workload

About Us:

Avidex leads the way in the audiovisual and IT integration industry, providing innovative solutions to a diverse clientele. Our identity is shaped by a commitment to excellence, technical expertise, and an innovative spirit. As we continue to expand our horizons, we're on the lookout for a talented and experienced Field Engineer specializing in Audiovisual (AV) to join our esteemed Engineering team. This role will be pivotal in supporting our operations in the vibrant Charlotte, North Carolina region.

What We Offer:

• Competitive compensation plan
• Full medical, dental and vision benefits
• 401(k) with employer match
• up to 3 weeks of Vacation and 7 days of Sick time off, both prorated
• 10 Paid Holidays.
• 8 hours to volunteer for your favorite cause
• Collaborative work environment
• Tuition reimbursement
• Career and personal development opportunities

AAvidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.