Manager at Frank's Diner – Spokane, Washington

Job Title: Floor Manager

Job Summary:

We are seeking a dynamic and experienced Floor Manager to oversee the daily operations of our busy, fast-paced restaurant. The ideal candidate will have a strong background in the food service industry and possess excellent leadership skills to ensure a high level of customer satisfaction and operational efficiency.

Key Responsibilities:

- Supervise and coordinate the activities of restaurant staff to ensure smooth operations

- Maintain high standards of food quality, service, and cleanliness

- Manage staff schedules, training, and performance evaluations

- Handle customer inquiries and resolve any issues or complaints promptly

- Monitor inventory levels and assist with ordering supplies as needed

- Ensure compliance with health and safety regulations

- Collaborate with the kitchen and bar staff to ensure timely service

- Implement promotional activities and assist in marketing efforts

Skills and Qualifications:

- Proven experience in a management role within the restaurant industry

- Strong leadership and team management skills

- Excellent communication and interpersonal abilities

- Ability to thrive in a fast-paced environment

- Strong problem-solving skills and attention to detail

- Knowledge of food safety and sanitation regulations

- Flexibility to work various shifts, including evenings and weekends

We offer a competitive salary and benefits package, along with opportunities for professional growth within our organization. If you are passionate about the restaurant industry and have the skills to lead a team, we encourage you to apply.

Skills and Qualifications Required:

1. Excellent physical coordination.
2. Attention to detail.
3. Courteous and Guest First attitude. Team player.
4. Organized. Leadership ability (Coordinator position): initiative and sound decision making.
5. Dependable and reliable.
6. Flexible schedule, when necessary.
7. Personal cleanliness.
8. Good verbal communication. Must be able to speak, read, and understand English. Must be able to complete simple mathematical calculations and handle money.

Physical Requirements:

• Able to move throughout all areas of the restaurant.
• Able to climb ladders and stairs.
• Stamina; able to stand for long periods.