Courtyard Houston by The Galleria - Front Desk Agent at Aimbridge Hospitality – Houston, Texas

Courtyard Houston by The Galleria - Front Desk Agent
We're looking for reliable and energetic team members with full weekend availability for a mix of shifts (7am3pm and 3pm11pm)if you're ready to thrive, would this position work with you?

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located across from the renowned Galleria shopping center, this hotel features modern rooms with chic furnishings. Hotel facilities include an indoor swimming pool and a hot tub. Courtyard Houston by The Galleria offers air-conditioned guestrooms with a seating area and cable TV. Tea and coffee making facilities are included. Free WiFi access is provided by Courtyard Houston by the Galleria. Cardio equipment and free weights are provided in the gym for guests who like to exercise. The Bistro, an on-site restaurant, is also open to guests and offers an la carte breakfast. The Houston city center including attractions such as the George R. Brown Convention Center and NRG Stadium is located 15 minutes' drive from this hotel. The museum district is about 5 mi away.

Application deadline for Colorado positions: We're looking for reliable and energetic team members with full weekend availability for a mix of shifts (7am3pm and 3pm11pm)if you're ready to thrive, would this position work with you?