Hyatt Place Houston Galleria - Front Desk Agent at Aimbridge Hospitality – Houston, Texas
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About This Position
We're looking for reliable and energetic team members with full weekend availability for a mix of shifts: Hours - Flexible
6am-2:30pm
2:30pm-11pm
10pm-6am (Night Audit rotation if needed)
Full Time Position
If you're ready to thrive, would this position work with you?
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Hyatt Place Houston/Galleria is the perfect choice for any traveler visiting Houston. Guests love our hotel's environment, and large guestrooms. Hyatt Place Houston/Galleria is located near The Galleria shopping center and Downtown Houston. Guests can wake up to breakfast served fresh every day. They can start their morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, and more. Also, we offer a caffeine fix in the AM and a cocktail at the bar in the PM.
Application deadline for Colorado positions: We're looking for reliable and energetic team members with full weekend availability for a mix of shifts: Hours - Flexible 6am-2:30pm 2:30pm-11pm 10pm-6am (Night Audit rotation if needed) Full Time Position If you're ready to thrive, would this position work with you?