Fitness Services Specialist II (Personal Trainer/Fitness Instructor) in Corvallis, Oregon at Samaritan Health Services

Responsible for the overall maintenance and functionality of SamFit facilities and equipment, as well as customer and sales support. Under the direction of department leadership and in collaboration with team members, ensures the quality, safety, and effectiveness of SamFit fitness programs, services, and events. Supports facility-wide efforts to promote fitness throughout the SHS region and upholds the highest standards of quality and service excellence.

SamFit is a network of Samaritan Health Services (SHS) fitness centers dedicated to delivering accessible, community-focused fitness services throughout the SHS region. The SamFit team supports member well-being through a wide array of services, including group fitness classes, personal training, and 24/7 access to modern equipment and facilities. With a strong emphasis on member experience, SamFit plays an essential role in promoting healthy, active lifestyles across the communities SHS serves.

Associate degree or equivalent experience in a related field required.

One (1) year of customer service, sales, and/or marketing experience required.

Experience in Microsoft Office applications, including Teams and Outlook, required.

Adaptability, flexibility, & problem solving - Ability to respond quickly and appropriately to urgent situations and to adjust actions to offer the best possible solutions to our internal and external customers. Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.

Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.

Computer Literacy - Knowledge of electronic equipment, computer hardware and software. Ability to learn new applications, enter data, and manipulate and process information.

Customer Service, social perceptiveness, & Eight Dimensions of Wellness - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Ability to work with a diverse population and basic understanding of age-related differences. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards people of differing standards, values, lifestyles, and ages. Knowledge of various aspects of wellness-well-being (emotional, environmental, financial, intellectual, occupational, physical, social, spiritual).

Education, training, and compliance - Knowledge of departmental functions and system policies/procedures. Ability to onboard and train multi-disciplinary team members on departmental operations, processes and electronic charting and tracking system. Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether events or processes comply.

Time & Project Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Ability to work effectively independently or as part of an integrated team to achieve a goal. Strong analytical, technical, and problem-solving skills with high attention to detail.

Rarely (1 - 10% of the time)	Occasionally (11 - 33% of the time)	Frequently (34 - 66% of the time)	Continually (67 – 100% of the time)
CLIMB - STAIRS LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs SQUAT Static (hold >30 sec) KNEEL (on knees)	SIT LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs CARRY 2-handed, 20 - 40 pounds SQUAT Repetitive ROTATE TRUNK Sitting REACH - Upward	WALK - LEVEL SURFACE LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs LIFT (Knee to chest: 24"-54") 0 - 20 Lbs LIFT (Waist to Eye: up to 54") 0 - 20 Lbs LIFT (Overhead: 54" and above) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds ROTATE TRUNK Standing MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers PULL (0-20 pounds force)	STAND BEND FORWARD at waist REACH – Forward GRASP Hand/Fist PUSH (0-20 pounds force) PUSH (20-40 pounds force) PUSH (40-60 pounds force) PUSH (60 or more pounds force)