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New Vehicle Specialist/Client Advisor in San Antonio, Texas at MCCOMBS FORD WEST

Job Function: Customer Service
MCCOMBS FORD WEST
San Antonio, Texas, 78238, United States
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Job Description

Description:

McCombs Automotive

Description:

McCombs Ford West is looking for driven, energetic, and outgoing individuals to fill sales positions. This is a great opportunity to work for one of the best-selling, highest-rated, manufacturers in the industry; you can take pride in representing the Ford brand as well as working within the iconic Red McCombs Automotive team—San Antonio Express-News top workplaces for 13 years in a row. If you enjoy working with people, and earning what you are worth, then this is the career choice for you.

Responsibilities:

  • Enthusiastically greet potential customers via showroom, phone, or internet inquiry
  • Establish relationships with customers by listening to their needs and providing professional, product knowledge, and needs-based consultation
  • Be able to perform quality, comprehensive, vehicle walkarounds, demonstration drives, and final deliveries
  • Exhibit confident negotiation skills during the sales process, as well as continue to hone skills in overcoming objections, within all aspects of the prospecting/sales environment
  • Approach each sale with an emphasis on an exceptional customer experience and a commitment to a long-term relationship with both you and the dealership (repeat and referral business is crucial in the auto sales environment)
  • Continuously develop and maintain product knowledge in regard to the latest Ford package configurations, options, and technology
  • Be committed to an appointment-based culture; this includes prospecting and following up, with potential and past clients, through outbound phone calls, emails, and texts
  • Attend Ford product training sessions as well as internal dealership group and individual training sessions
  • Participate with management in setting goals to achieve sales performance and production standards projected for the position
  • Maintain high Customer Service Index (CSI) standards as outlined by Ford
  • Uphold the values, ethics, and professionalism expected as a member of the Red McCombs automotive team

RequirementsCharacteristics of an Ideal Candidate:

  • Enthusiastic and approachable
  • Driven and self-motivated
  • Excellent communication skills—including face-to-face interaction, writing proficiency, and phone interaction
  • Ability to thrive as part of a team while maintaining high individual performance
  • Professional, well-groomed personal appearance
  • A sales background is preferred, but we are willing to invest in the right person

Qualifications:

  • Available to work flexible hours and weekends
  • Valid driver’s license and reliable transportation
  • Basic knowledge of computers and general applications

Benefits:

  • 401(k) Savings Plan
  • Health/Dental/Vision Insurance
  • Paid Vacation Time
  • Christmas Savings Bonus Plan
  • Annual Employee Company Picnic
  • Competitive Pay Plan with Bonus Structure
  • Advancement Opportunities
Requirements:

Job Location

San Antonio, Texas, 78238, United States

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