Team Support Coordinator at Town and Country Enterprises – Penfield, New York

Be the Backbone of a Growing Landscape Company! Join Town and Country Enterprises as a Team Support Coordinator!

Position Title: Team Support Coordinator
Company Name: Town and Country Enterprises
Pay Range: $50,000 - $55,000+, based on experience + performance bonuses
Employment Type: Full-Time
Location: Penfield, NY
Industry: Landscaping / Office & Operations Support

Town and Country Enterprises is seeking a proactive and highly organized Team Support Coordinator to join our administrative team. In this dynamic role, youll provide vital support to company leadership and operations, ensuring smooth internal communication, calendar coordination, client documentation, and project pre-production. This is a perfect opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to be part of a team dedicated to quality, professionalism, and community impact.

Town and Country Enterprises is a family-owned and operated landscaping company with deep roots in the Penfield, NY community. We specialize in residential and commercial landscape and hardscape services and are known for our craftsmanship, professionalism, and commitment to customer satisfaction. As a growing company, we foster a supportive and team-oriented culture where employees are treated like family and given real opportunities to grow their careers.

Learn more about us at www.townandcountryent.com

Key Responsibilities

• Provide administrative and calendar support to management team (James, Marc)

• Serve as the second line of defense for incoming calls after Customer Service Coordinator

• Order and maintain inventory of office supplies and project materials

• Take meeting notes and distribute summaries to relevant team members

• Assist in purchasing for design-build projects and general manager needs

• Verify receipt of purchased materials and ensure order accuracy

• Conduct second-level review of Design-Build binders for completeness and clarity

• Coordinate pre-production tasks such as equipment rentals and utility stake-out requests

• Track and report ongoing IT issues; coordinate with vendors for resolution

• Generate monthly, quarterly, and annual reports for company leadership

• Maintain up-to-date and accurate customer files in company database

• Respond professionally to internal and external inquiries via phone and email

• High school diploma or equivalent required; associates or bachelors degree preferred

• Strong computer proficiency, especially with Microsoft Office and customer database systems

• Excellent written and verbal communication skills, including professional phone and email etiquette

• Ability to manage multiple tasks and priorities with strong attention to detail

• Team-oriented attitude and willingness to support where needed

• Comfortable working in a fast-paced, high-volume environment

• Calm, solution-focused demeanor when working with clients or handling challenges

• Weekly pay cycle

• Retirement savings plan with company match

• Paid time off and paid holidays

• Paid training and career development opportunities

• Team-building events and prizes

• Supportive and professional work environment

• Full-Time: MondayFriday

• Standard office hours with occasional flexibility during seasonal needs.

• Onsite at the company office in Penfield, NY. Occasional errands or field visits may be required.

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

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