Full-time Fine Dining Server in Nashville, Tennessee at The Joseph Hotel - Nashville

The Joseph, a Luxury Collection Hotel, Nashville

The Joseph is an expression of modern luxury rooted in art, culture, and the warmth of true hospitality. Situated in the heart of Nashville, it offers a refined escape where thoughtful design, world-class culinary experiences, and meaningful service come together effortlessly.

The Joseph invites guests into a world that feels both elevated and deeply personal. From curated art collections and immersive dining to serene guestrooms and intimate gathering spaces, every detail is designed to create an experience of Nashville at its most refined.

Department: Food & Beverage
Employment Type: Full-Time
FLSA Status: Non-Exempt, Hourly
Schedule: Flexible availability required, including evenings, weekends, holidays, and special events

At The Joseph, dining is more than a meal—it is an experience shaped by exceptional cuisine, thoughtful details, and genuine hospitality.

As a Fine-Dining Server, you will create sophisticated and memorable dining experiences through polished service, extensive menu knowledge, thoughtful recommendations, and an intuitive understanding of each guest’s needs. You will guide guests through their experience with confidence and warmth while maintaining the precision and attention to detail expected within a luxury fine-dining environment.

We are looking for someone who possesses a natural hospitality heart, takes tremendous pride in their craft, and understands how to deliver elevated service that feels personal rather than scripted. This role is ideal for a hospitality professional who thrives in a refined environment and is committed to the service expectations of The Luxury Collection, Marriott, and Forbes Travel Guide.

• Welcome guests warmly and create a personalized and engaging dining experience from arrival through departure.
• Demonstrate polished and professional fine-dining service techniques while maintaining a warm and approachable presence.
• Develop comprehensive knowledge of menus, ingredients, preparation methods, accompaniments, and daily features.
• Confidently describe dishes and provide thoughtful recommendations based on guest preferences.
• Maintain strong knowledge of wine, spirits, cocktails, and non-alcoholic beverage offerings and provide appropriate pairing recommendations.
• Accurately communicate allergies, dietary restrictions, and special requests to the culinary team and follow established food-safety procedures.
• Anticipate guest needs and preferences while providing attentive service without being intrusive.
• Recognize opportunities to personalize experiences for celebrations, special occasions, VIPs, repeat guests, and Marriott Bonvoy members.
• Take accurate food and beverage orders and properly enter them into the point-of-sale system.
• Coordinate the timing and pacing of each course in partnership with Culinary, Beverage, and support teams.
• Perform appropriate table maintenance throughout the dining experience, including resetting, clearing, marking, and maintaining the presentation of the table.
• Demonstrate proper handling and presentation of china, glassware, flatware, and other fine-dining service pieces.
• Ensure food and beverages are presented accurately and according to established service standards.
• Maintain awareness of the entire table and proactively respond to guest needs.
• Handle guest questions and concerns with professionalism, discretion, and a sense of ownership.
• Partner with leadership to provide thoughtful service recovery when necessary.
• Accurately process guest checks, payments, room charges, and other transactions.
• Complete opening, closing, and side-work responsibilities thoroughly and efficiently.
• Maintain a clean, organized, polished, and fully prepared dining environment.
• Collaborate with hosts, server assistants, bartenders, culinary team members, and leadership to provide seamless service.
• Consistently demonstrate and support Forbes Travel Guide service standards and Marriott brand standards.
• Follow all hotel policies, food-safety standards, responsible alcohol-service requirements, and sanitation procedures.
• Perform additional responsibilities as assigned by Food & Beverage leadership.

• Previous fine-dining or upscale restaurant serving experience strongly preferred.
• Luxury hotel, Forbes-rated, or high-end restaurant experience is highly preferred.
• A genuine passion for food, beverage, hospitality, and creating memorable guest experiences.
• Strong knowledge of fine-dining service standards and proper service sequence.
• Working knowledge of wine, spirits, cocktails, and food-and-beverage pairings.
• Ability to confidently explain menu items, ingredients, preparation methods, and culinary terminology.
• Exceptional attention to detail and a commitment to maintaining elevated presentation standards.
• Warm, polished, and professional communication skills.
• Ability to read guest cues and adapt service style to individual preferences.
• Strong sense of urgency while maintaining composure, grace, and attention to detail.
• Ability to manage multiple tables and priorities without sacrificing the quality of the guest experience.
• Strong teamwork and communication skills with the ability to work closely with both front- and back-of-house teams.
• Ability to receive coaching and continuously develop knowledge and service skills.
• Dependable, punctual, and committed to maintaining The Joseph’s standards of excellence.
• Flexible availability, including evenings, weekends, holidays, and special events.
• Ability to stand and walk for extended periods and safely carry trays, plates, and service equipment throughout the shift.
• Must meet all applicable requirements for serving alcoholic beverages.

At The Joseph and Makeready, taking care of our team is an important part of how we take care of our guests. Eligible hourly team members have access to benefits including medical, dental and vision insurance; life and AD&D insurance; short- and long-term disability coverage; voluntary hospital, accident and illness plans; and an optional legal plan.

Additional benefits and assistance programs include:

• 401(k) Retirement Plan with Company Match
• Tuition Reimbursement Program
• Paid Maternity & Paternity Leave
• Childcare Assistance Match – up to $100 per month per child or eligible disabled spouse or parent
• Student Loan Repayment Assistance – up to $150 per month
• SupportLinc Employee Assistance Program
• Opportunity to earn up to four weeks of PTO within your first year
• Additional Birthday PTO
• Annual Volunteer PTO
• Hotel, Restaurant, Spa & Retail Discounts at Makeready Collection and ZaZa properties
• Team Member Referral Bonuses
• Birthday & Anniversary Recognition
• Wellness Initiatives
• Culture Council participation
• Recognition programs with rewards
• Pet Insurance available for purchase

Benefit eligibility, enrollment requirements, PTO usage, company contributions, and other program terms are subject to applicable Makeready plan documents and guidelines.

At The Joseph, luxury is found in the details—the perfectly timed course, the thoughtful recommendation, remembering a guest’s preference, and recognizing the moments that deserve to be made special.

We seek individuals who naturally possess a hospitality heart, take pride in their craft, enjoy being part of a high-performing team, and believe that exceptional service should feel both sophisticated and genuine.

As a Fine-Dining Server, you will have the opportunity to develop your craft within a luxury hospitality environment while helping create dining experiences that guests remember long after their final course.

Makeready LLC is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and team members without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

We believe diverse perspectives, backgrounds, and experiences strengthen our teams and enhance the hospitality we provide to our guests.