Client Services Rep II in Lawrence, Massachusetts at Merrimack Health

JOB SUMMARY:

The Client Service Representative II takes a pro-active approach utilizing available resources to best serve the patient population. This position provides general front office support to professional staff while working in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction. The ideal candidate will be caring, compassionate and be able to put the patients at ease using their excellent communication skills.

EDUCATION AND RELATED EXPERIENCE:

Required:

• High School diploma or GED required.
• Minimum of 1 year of administrative experience in a health care setting
• Demonstrated strong communication, organizational, and interpersonal skills.
• Demonstrated ability to work well as a member of a team.

Preferred:

• Computer skills strongly preferred.
• Bi-Lingual speaking, Spanish and English preferred.