Vice President, Community Giving & Operations in Toronto, Ontario at Kids Help Phone

Job title

Vice President, Community Giving & Operations

Department

Community Giving & Operations

Reports to

President & CEO – KHP Foundation

Salary range

$168,000 – $180,000 plus Employee Incentive Program

Job type

Full-Time, Permanent, Hybrid working 3-4 days per week

Location

Toronto, Ontario

Posting period

Tuesday, August 25, 2026

The opportunity

Are you motivated by the chance to help all young people in Canada access mental health support and Feel Out Loud at Kids Help Phone (KHP)?

The Vice President, Community Giving & Operations is a senior executive leader responsible for driving sustainable revenue growth, operational excellence, and fundraising innovation across community giving, signature events, annual giving, digital fundraising, and fundraising operations. Overseeing a portfolio generating more than $10M annually, this role leads the development and execution of strategies that expand donor and community engagement, strengthen fundraising performance, and support long-term organizational growth.

As a member of the Executive Committee and Operations Leadership Team, the Vice President provides enterprise leadership in strategic planning, fundraising operations, business intelligence, and technology-enabled fundraising. Working collaboratively across the Foundation and KHP, the role ensures revenue-generating initiatives, operational priorities, and donor engagement strategies are aligned with organizational goals, funding priorities, and long-term sustainability objectives. It’ll take courage, collaboration, innovation, resilience and trust.

If you’re interested in giving more young people’s feelings a place to go with KHP Foundation, you can explore this opportunity today.

The responsibilities

• Act as an ambassador for the Foundation, representing the organization at events and supporting integrated marketing, communications, and fundraising initiatives.

The qualifications

• 10+ years of progressive leadership experience in fundraising, operations, annual giving, community partnerships, or related fields.
• Proven track record of delivering $10M+ in annual philanthropic revenue across diversified fundraising channels, ideally including events, annual giving, digital fundraising, and community partnerships.
• Strong expertise in operational planning, financial management, data-informed decision-making, and governance support.
• Strong enterprise systems thinking, with the ability to connect fundraising strategy, technology, data, donor experience, finance, marketing, and operational execution.
• Proven ability to lead transformation, including operating model change, technology adoption, process redesign, culture change, and cross-functional implementation
• Deep knowledge of fundraising platforms such as Raiser’s Edge NXT, Raisin, Mailchimp, CRM/data systems, and data-driven fundraising strategies.
• Demonstrated ability to lead complex, multi-disciplinary teams with strategic vision, operational discipline, and a strong people leadership orientation.
• Exceptional relationship management skills with community partners, sponsors, volunteers, donors, and board-level stakeholders.
• Ability to foster a culture of accountability, collaboration, innovation, inclusion, and donor-centricity across the Foundation.

Preferred / Advantageous:

• Experience leading through organizational transformation, campaign transitions, technology implementation, or operating model change.
• Background in digital fundraising, AI/ML-enabled innovation, integrated marketing, or audience segmentation strategies.
• Familiarity with Imagine Canada standards, CRA regulations, fundraising compliance, and national-scale nonprofit financial operations.
• Strong public speaking, presentation, and media representation skills.
• Bilingual proficiency in English and French is a significant asset.
• Certified Fund-Raising Executive (CFRE) or equivalent designation is an asset.

Don’t meet every qualification listed? Studies often report that equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP Foundation is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP Foundation.

The application process

To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.

About KHP Foundation

KHP Foundation inspires generosity and raises funds across Canada to deliver on KHP’s promise to youth. KHP Foundation helps ensure every supporter’s contribution gives more young people’s feelings a place to go wherever they are — from coast to coast to coast. Donors to KHP Foundation unlock the hope young people need to thrive in their world by scaling access to support, advancing equity and accelerating innovation so youth can always Feel Out Loud and get trustworthy help for any feeling or issue, big or small. Help now at KidsHelpPhoneFoundation.ca.

Inclusion, Diversity, Equity and Accessibility (IDEA)

KHP Foundation has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. We believe everyone who interacts with us deserves to feel empowered to bring their authentic selves to an environment of mutual respect. An open and diverse community can foster inclusion and amplify voices that have been, and continue to be, underrepresented.

As such, we welcome applicants from equity-deserving communities, including Indigenous Peoples, racialized persons, persons with disabilities, women, 2SLGBTQI+ individuals and more. We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP Foundation so young people across Canada can express all their thoughts and feelings.

Accommodations

KHP Foundation welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an opportunity, you can reply and let us know if you require accommodations at any time.

Compensation and benefits

Salaries at KHP Foundation are determined by candidate experience, qualifications and specific skill sets, as well as market and operational considerations. Benefits at KHP Foundation may include:

Candidate verification

KHP Foundation will ask the successful candidate for this opportunity to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check.

Privacy

KHP Foundation cares about your privacy. We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP Foundation’s privacy policy or contact us using our general form.

Message to agencies

KHP Foundation doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates. KHP Foundation won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP Foundation is deemed gratuitous. KHP Foundation won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.