Personal Injury Litigation Paralegal in Colorado Springs, Colorado at Heuser & Heuser, LLP

Case Management & Deadline Compliance

• Manage an active pre-litigation caseload; track all deadlines, statutes of limitations, and procedural requirements
• Calendar case-critical dates; proactively flag delays, gaps, or risks to the supervising attorney
• Keep client files organized and current so attorneys can access complete, accurate information at any time
• Monitor client treatment status and coordinate with providers to keep the case file up to date

Legal Document Drafting & Research

• Draft correspondence and settlement demand packages under attorney supervision
• Prepare demand packages with supporting documentation and damage summaries

Medical Billing, Damage, & Financial Administration

• Review health insurance and MedPay ledgers; confirm coverage, identify all providers, track balances, and flag discrepancies
• Direct billing to the correct insurance or MedPay source for each claim; keep the process moving on the firm's end
• Submit subrogation and provider reduction requests; track each to resolution
• Request and obtain all medical bills and records directly from providers to ensure the case is ready to advance to demand or settlement
• Track firm costs and client out-of-pocket expenses throughout the life of the case
• Draft disbursement sheets showing a full breakdown of costs, fees, and net client recovery at settlement
• Track collection agency activity and coordinate on outstanding balances during settlement administration

Client Communication & Service

• Serve as the client's primary point of contact through the pre-litigation phase; provide regular updates and answer questions clearly
• Document all client communications promptly and accurately in Filevine

Medical Records & Evidence Management

• Request, obtain, and organize medical records, bills, imaging, and evidentiary documents for each case
• Follow up with providers on outstanding records until received; do not let requests go stale
• Review records for accuracy; flag inconsistencies or gaps to the supervising attorney

External Coordination

• Communicate professionally with insurance adjusters, opposing counsel, medical providers, lienholders, and other case parties
• Coordinate and schedule mediations and case events as directed
• Liaise with lienholders and providers as part of settlement administration

Administrative & Operational Support

• File and manage case documents
• Complete other legal support tasks as assigned by supervising attorneys
• Flag workflow inefficiencies and share process improvement observations with the team